Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Karter Zwetschke

Portland

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Seasonal Bookstore Sales Associate

Powell's Books
11.2024 - 01.2025
  • Contributed to the success of seasonal promotions by creating visually appealing displays showcasing featured titles or themes.
  • Handled returns and exchanges efficiently, maintaining positive customer relationships even during challenging situations.
  • Managed inventory levels for optimal product availability, ensuring a diverse range of books and materials were stocked.
  • Assisted customers in finding specific genres or authors, fostering a loyal customer base through attentive service.

Esports Manager

OIT Gaming Program
06.2023 - 06.2024
  • Collaborated with coaching staff to recruit top talent, contributing to successful seasons.
  • Established strong communication channels between players, coaches, administrators, sponsors, and media representatives.
  • Managed budgets for sports programs, ensuring proper allocation of funds for equipment and facilities.
  • Developed successful marketing campaigns to promote events and increase ticket sales.
  • Oversaw game day operations, managing staff schedules, security protocols, and event logistics.

Front End Associate

Target
06.2022 - 09.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Gathered shopping baskets and carts and relocated to designated areas.

Front End Associate

Walmart
06.2021 - 09.2021
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Boosted customer loyalty, remembering regular customers' names and preferences.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.

Education

Bachelors of Science - Software Engineering Technology

Oregon Institute of Technology
Klamath Falls, Oregon
06.2024

Skills

  • Effective interpersonal communication
  • Clear and concise communication
  • Strategic task management
  • Operational facility management
  • Event coordination
  • Reliability and punctuality
  • Patience and composure
  • Product knowledge
  • Collaborative teamwork
  • Prioritization and scheduling
  • Customer Satisfaction
  • Cash handling and management

Activities

Member of Wilson Robotics club – 2016-2020 Team head programmer sophomore and junior year. Team captain senior year. Made it to state championship in 2016-17 and 2019-20 Vice president at OIT Fencing club – 2021-2024 Organize and run fencing sessions and tournaments. Teaching new members in group and individual lessons. Co-creator of Travel Companion A travel companion app that overlays cellular maps on a map, and pins for restrooms and gas while traveling, as well as allowing users to place pins and make routes. Wizard's Chess A turn based strategy game with randomly generated, playable maps, and A* pathfinding.

Timeline

Seasonal Bookstore Sales Associate

Powell's Books
11.2024 - 01.2025

Esports Manager

OIT Gaming Program
06.2023 - 06.2024

Front End Associate

Target
06.2022 - 09.2022

Front End Associate

Walmart
06.2021 - 09.2021

Bachelors of Science - Software Engineering Technology

Oregon Institute of Technology

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