KARTIK GURAV
NASHVILLE,TN
Summary
Dedicated professional with proven customer service skills, adept at multitasking, and effective time management. Committed to enhancing customer satisfaction through positive interactions, and memorable experiences.
Overview
3
3
years of professional experience
Work History
Barback ( Part Time)
Flamingo Cocktail Club
08.2024 - 03.2025
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Responded to customer requests promptly and professionally.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
Bartender, Server
Union Station Hotel
Nashville, TN
06.2023 - 06.2024
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Prepared tables, rolled silverware and properly polished glassware for optimal presentation.
- Attended to guests' needs in a timely manner, ensuring satisfaction throughout their dining experience.
Bartender
Trident Oberoi Mumbai
09.2022 - 03.2023
- Provided excellent customer service to ensure guest satisfaction.
- Maintained cleanliness and organization of the bar area at all times.
- Managed cash drawer at the end of each shift, ensuring accuracy of funds received
- Managed inventory by tracking stock levels and placing orders as needed.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Education
Bachelor of Science - Hospitality Administration and Management
Savitribai Phule Pune University
Pune, India05.2022
High School Diploma -
Gogte College of Commerce
Belgaum, India05.2019
Skills
- Customer Service Experience
- POS systems
- Product upselling
- Attention to detail
- Team Collaboration
- Time management
- Cocktail knowledge
Timeline
Barback ( Part Time)
Flamingo Cocktail Club
08.2024 - 03.2025
Bartender, Server
Union Station Hotel
06.2023 - 06.2024
Bartender
Trident Oberoi Mumbai
09.2022 - 03.2023
Bachelor of Science - Hospitality Administration and Management
Savitribai Phule Pune University
High School Diploma -
Gogte College of Commerce
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