Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Karyme Rojo

Lubbock

Summary

Detail-oriented professional with a proven track record of consistently producing high-quality results. Possesses the skills and knowledge to excel in team environments. Professional with a strong background in customer interactions and service solutions. Successfully manages work and school commitments, showcasing a strong work ethic and unwavering commitment to personal growth and development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Produce Representative

HEB Grocery Store
08.2024 - Current
  • Rotated produce on sales floor to guarantee optimal freshness and variety.
  • Handled escalated customer concerns professionally, resolving issues effectively in alignment with store policies and procedures
  • Reduced shrinkage levels by conducting daily inspections for damaged or expired products and promptly removing them from the sales floor.

Assistant Lifeguard Manager of City Pool

City of Perryton
04.2023 - 08.2024
  • Overlooked lifeguard daily procedures, conducted safety drills and educated staff on safety protocols, enforced lifeguard policies, deposited and counted daily earnings
  • Performed customer service duties such as answering questions, addressing complaints, and resolving disputes
  • Held staff accountable for pool rules and regulations; enforced disciplinary action when necessary
  • Created weekly schedules for employees using excel sheets and microsoft word

Head Lifeguard

City of Perryton
05.2020 - 08.2022
  • Received National Pool Lifeguarding Qualification, organized swimming activities and enforced pool policies, while developing resuscitation, water rescue, and first aid skills
  • Monitored swimming pools and surrounding areas to ensure proper safety standards and regulations were met, while following emergency plans and acting on emergencies when occurring
  • Establishing pool rules & enforcing them consistently

Education

Bachelor of Science - Psychological Sciences

Texas Tech University
Lubbock, Tx
05-2025

Skills

  • Bilingual fluency
  • Prioritization and scheduling
  • Effective conflict resolution
  • Collaborative teamwork
  • Friendly, positive attitude
  • Teamwork and collaboration

Certification

  • Lifeguarding with CPR/AED For the Professional Rescuer, First Aid, and Waterpark Skills
  • American Red Cross Training Services | March 2022


Timeline

Produce Representative

HEB Grocery Store
08.2024 - Current

Assistant Lifeguard Manager of City Pool

City of Perryton
04.2023 - 08.2024

Head Lifeguard

City of Perryton
05.2020 - 08.2022

Bachelor of Science - Psychological Sciences

Texas Tech University

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