Karyme Rojo
Lubbock
Summary
Detail-oriented professional with a proven track record of consistently producing high-quality results. Possesses the skills and knowledge to excel in team environments. Professional with a strong background in customer interactions and service solutions. Successfully manages work and school commitments, showcasing a strong work ethic and unwavering commitment to personal growth and development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Produce Representative
HEB Grocery Store
Lubbock, TX
08.2024 - Current
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Handled escalated customer concerns professionally, resolving issues effectively in alignment with store policies and procedures
- Reduced shrinkage levels by conducting daily inspections for damaged or expired products and promptly removing them from the sales floor.
Assistant Lifeguard Manager of City Pool
City of Perryton
Perryton, TX
04.2023 - 08.2024
- Overlooked lifeguard daily procedures, conducted safety drills and educated staff on safety protocols, enforced lifeguard policies, deposited and counted daily earnings
- Performed customer service duties such as answering questions, addressing complaints, and resolving disputes
- Held staff accountable for pool rules and regulations; enforced disciplinary action when necessary
- Created weekly schedules for employees using excel sheets and microsoft word
Head Lifeguard
City of Perryton
05.2020 - 08.2022
- Received National Pool Lifeguarding Qualification, organized swimming activities and enforced pool policies, while developing resuscitation, water rescue, and first aid skills
- Monitored swimming pools and surrounding areas to ensure proper safety standards and regulations were met, while following emergency plans and acting on emergencies when occurring
- Establishing pool rules & enforcing them consistently
Education
Bachelor of Science - Psychological Sciences
Texas Tech University
Lubbock, Tx05-2025
Skills
- Bilingual fluency
- Prioritization and scheduling
- Effective conflict resolution
- Collaborative teamwork
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Lifeguarding with CPR/AED For the Professional Rescuer, First Aid, and Waterpark Skills
- American Red Cross Training Services | March 2022
Timeline
Produce Representative
HEB Grocery Store
08.2024 - Current
Assistant Lifeguard Manager of City Pool
City of Perryton
04.2023 - 08.2024
Head Lifeguard
City of Perryton
05.2020 - 08.2022
Bachelor of Science - Psychological Sciences
Texas Tech University