Morgan Russo
Ilion
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
2
2
years of professional experience
Work History
Retail Customer Service Associate
Lowes Home Improvement Warehouse
05.2023 - Current
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
- Fulfilled customers' special requests for merchandise and delivery times.
Education
Psychology
Nazareth University
Rochester, NY05-2027
High School Diploma -
Central Valley Academy
Ilion, NY06-2023
Skills
- Active listening
- Goal oriented
- Problem-solving
- Customer complaint resolution
Accomplishments
Associate of the Month, Aug 2023, Jan 2024 and Feb 2025
Timeline
Retail Customer Service Associate
Lowes Home Improvement Warehouse
05.2023 - Current
Psychology
Nazareth University
High School Diploma -
Central Valley Academy
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