Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Karyn Emmert

Nashua,NH

Summary

Registered Nurse with experience across the lifespan. Diverse customer service background, possessing strong computer, organizational and interpersonal skills. Compassionate Nurse Case Manager known for high productivity and efficient task completion. Skilled in patient advocacy, care coordination, and resource management to ensure optimal patient outcomes. Excel at communication, empathy, and problem-solving to navigate complex healthcare systems and advocate for patient needs effectively.

Overview

38
38
years of professional experience

Work History

Senior Nurse Case Manager

Centene / NH Healthy Families
Bedford, NH
03.2020 - Current
  • 12/2024 - present: Developed and implemented care plans for women during the perinatal period, delivery, and postpartum. Developed and implemented care plans for infants upon discharge from NICU with special focus on low birth weight and neonatal abstinence syndrome.
  • 3/2020 - 12/2024: Developed and implemented care plans for patients with complex medical needs.

Registered Nurse

Southern New Hampshire Medical Center
Nashua, NH
02.2013 - 03.2020

2015-Present - Labor, Delivery, Recovery and Post Partum - Assisted families through the interpartum and newborn experience.

2013-2013 - Cardiac Step-down and Telemetry - Provided acute inpatient care for patients with chest pain or other cardiac symptoms or diagnosis.

  • Coordinate care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Unit Based Practice committee and Bereavement Committee

Registered Nurse

Parkland Medical Center
Derry, NH
05.2008 - 08.2013

Medical/Surgical unit - Cared for acutely ill adult patients with a wide variety of medical issues and disease processes on 24-bed inpatient unit.

  • Provided charge, precepted incoming new hires, "Super User" support

Licensed Nursing Assistant

Harborside Healthcarea
Bedford, NH
02.2004 - 05.2008

Provided safety, care and assistance with activities of daily living to adult patients with memory issues, on a locked 12-bed unit.

Customer Service Manager

International Business Machines
Bedford, NH
09.1998 - 05.2003

Managed a team of 12-20 Field Service Engineers in 3 states and 3 shifts, including staffing, performance management, budget management and customer satisfaction.

Customer Service (Varied)

International Business Machines Corporation
Waltham, MA
10.1987 - 05.2003

Held several administrative and customer support or help desk positions within the field service division, including ground-up implementation of a very successful nationwide support desk aimed at compiling resources, maximizing efficiency and reducing costs of customer engineers for the Printer Division.

Education

Bachelor of Science - Nursing

Rivier University
Nashua, NH
4 2013

Associate of Science - Nursing

Rivier University
Nashua, NH
4 2008

Associate of Science - Medical Assisting

Middlesex Community College - Bedford
Bedford, MA
4 1987

Skills

  • Planning, management and delegation of care
  • Timely and thorough electronic documentation
  • Neonatal, newborn, adult and geriatric experience
  • Care plan development
  • Implementation of phone-based support desk
  • Comfortable with computer-based applications
  • Staff Development and Precepting
  • Organized

Education and Training

other,other,other

Timeline

Senior Nurse Case Manager

Centene / NH Healthy Families
03.2020 - Current

Registered Nurse

Southern New Hampshire Medical Center
02.2013 - 03.2020

Registered Nurse

Parkland Medical Center
05.2008 - 08.2013

Licensed Nursing Assistant

Harborside Healthcarea
02.2004 - 05.2008

Customer Service Manager

International Business Machines
09.1998 - 05.2003

Customer Service (Varied)

International Business Machines Corporation
10.1987 - 05.2003

Bachelor of Science - Nursing

Rivier University

Associate of Science - Nursing

Rivier University

Associate of Science - Medical Assisting

Middlesex Community College - Bedford
Karyn Emmert
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