Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
23
23
years of professional experience
Work History
Beer Vendor
Top Tier Vending
Nashville, TN
09.2024 - Current
Seasonal part time
Create unique and eye-catching displays to drive alcohol sales.
Clean and stock walking beer carts for events.
Check IDs for alcohol sales.
Maintained positive working relationship with fellow staff and management
Professional Dog Walker
Self Employed Web
Nashville, TN
04.2024 - Current
Managed pet care for various animals, including feeding, walking, and administering medications as required
Socialized animals to prepare for adoption
Walked and exercised dogs during owner absences.
Attracted new clients through referrals
Owner
One Kitsch Bitsch
Nashville, TN
10.2002 - Current
Manager
Pre To Post Modern
Nashville, TN
07.2002 - 03.2021
Oversaw general daily operations as a key holder
Managed purchasing and pricing
Built product displays
Maintained inventory levels by restocking and resetting the store as needed
Answered inbound calls, chats and emails to facilitate customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed strong customer relationships to encourage repeat business.
Trained new employees on accounting processes, procedures and software applications such as QuickBooks.