Karyna López
Bolingbrook,IL
Summary
Personable Medical Assistant bringing hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. I completed my externship hours as a student with my current employer who recognized my hard work and offered me my current position. Compassionate and respectful collaborator recognized for delivering high-quality healthcare.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UChicago AdventHealth Medical Group
Bolingbrook, IL
11.2021 - Current
- Processed payments from patients accurately using cash registers or computerized systems.
- Administered immunizations.
- Casting, splinting, sutures and staple removal, wound care and other treatments according to physician instructions.
- Prepared specimens for laboratory testing.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted in in-office procedures.
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Communicated with pharmacies and third party companies on behalf of supervising physician.
Admissions Office Assistant
Joliet Junior College Admissions
Joliet, IL
06.2021 - 11.2021
- Monitored application deadlines to ensure all documents were received by due date.
- Prepared correspondence for accepted students including welcome letters and scholarship offers.
- Provided customer service to applicants via phone and email inquiries.
- Evaluated transcripts from previous institutions to determine course equivalencies.
- Coordinated campus visits for potential students, providing information on academic programs, campus life, housing options.
- Maintained up-to-date knowledge of university policies related to admissions standards.
- Developed procedures for processing transfer credits from other institutions.
- Maintained professional, welcoming and orderly reception area to greet guests.
- Helped complete admissions packets and submitted paperwork to professionals for review and processing.
Service Manager
Chipotle
Bolingbrook , IL
08.2018 - 12.2019
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Created standard operating procedures for all service functions.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Maintained detailed records of sales transactions and daily shift reports.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Adhered to all health department regulations regarding food storage and preparation.
- Resolved conflicts among employees in an effective manner.
Education
Medical Assisting - Certification of Completion
Joliet Junior College
Joliet, IL12-2021
High School Diploma -
Plainfield East High School
Plainfield05-2018
Skills
- Medical Terminology
- Inventory and supply management
- HIPAA Compliance
- Bilingual, Spanish
Languages
Spanish
Native/ Bilingual
Certification
- Certified Clinical Medical Assistant - NHA
- Basic Life Care Support - American Heart Association
References
References available upon request.
Timeline
Certified Medical Assistant
UChicago AdventHealth Medical Group
11.2021 - Current
Admissions Office Assistant
Joliet Junior College Admissions
06.2021 - 11.2021
Service Manager
Chipotle
08.2018 - 12.2019
Medical Assisting - Certification of Completion
Joliet Junior College
High School Diploma -
Plainfield East High School
- Certified Clinical Medical Assistant - NHA
- Basic Life Care Support - American Heart Association
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