Karyn Pandong
Fremont,CA
Summary
Dynamic and results-oriented professional with a proven track record where I excelled in maintaining operational excellence and fostering community engagement. Skilled in customer service and team collaboration, I am recognized for surpassing service standards and building strong client relationships. Expert in administrative support, I bring a blend of efficiency and interpersonal savvy to exceed employer expectations.
Overview
16
16
years of professional experience
Work History
Volunteer
Kaiser Permanente
06.2022 - 08.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Helped clients navigate social services system and access needed resources.
Customer Service Representative
Walgreens
06.2006 - 05.2012
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Arts - Theater Arts
Cal State East Bay
Hayward06-2018
Skills
- Community service
- Team collaboration
- Administrative support
- Telephone etiquette
- Friendly and outgoing
- Organized and efficient
Timeline
Volunteer
Kaiser Permanente
06.2022 - 08.2022
Customer Service Representative
Walgreens
06.2006 - 05.2012
Bachelor of Arts - Theater Arts
Cal State East Bay
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