Summary
Overview
Work History
Education
Skills
Timeline
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Karzhae Anderson

Houston,TX

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Call Center Representative

Xerox
04.2023 - 05.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Car Salesperson

Advantage Auto
01.2022 - 05.2023
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Lead Dental Assistant

All Smiles Dental And Orthodontics
06.2019 - 06.2021
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Education

Bachelor of Science - Dentistry (Pre-Dentistry)

Saint Martin's University
Lacey, WA
06.2023

Dental Assisting Certification - Dental Assisting

Puget Sound Skill Center
SeaTac, WA
05.2019

High School Diploma -

Todd Beamer High School
Federal Way, WA
05.2019

Skills

Data Entry

Customer Service

Problem-solving skills

Customer Support

Teamwork and Collaboration

Calm Under Pressure

Microsoft Office

Relationship Building

Sales and Upselling

Document and Records Management

Timeline

Call Center Representative

Xerox
04.2023 - 05.2024

Car Salesperson

Advantage Auto
01.2022 - 05.2023

Lead Dental Assistant

All Smiles Dental And Orthodontics
06.2019 - 06.2021

Bachelor of Science - Dentistry (Pre-Dentistry)

Saint Martin's University

Dental Assisting Certification - Dental Assisting

Puget Sound Skill Center

High School Diploma -

Todd Beamer High School

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Karzhae Anderson