Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kasandra Arteaga

Los Angeles,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Scheduler

RadNet
08.2023 - 01.2024
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Prepared and processed patient referrals and transfer requests.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
  • Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.

Data Entry Administrator

US Health Fair
12.2022 - 07.2023
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Trained new employees on proper methods for entering, organizing, and maintaining company database records.

Caregiver

Cambrian Homecare
05.2022 - 12.2022
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Front Desk Administrator

United Medical Imaging Healthcare
09.2021 - 05.2022
  • Maintained transaction security by verifying payment cards against identification.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Maintained personnel records and updated internal databases to support document management.
  • Greeted visitors and patients upon arrival, offered assistance, and answered questions to build rapport and retention.

Sales Associate

Cesar Medical Uniform
04.2021 - 08.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Education

Santa Barbara City College
Santa Barbara, CA
04.2025

High School Diploma -

Alliance Cindy And Bill Simon Technology Academy High School
Los Angeles, CA
06.2020

Skills

  • Business Administration
  • Multi-line phone proficiency
  • Schedule Coordination
  • Process improvement strategies
  • Research and data collection
  • Customer Inquiries
  • Social Perceptiveness
  • Patient Care
  • Administrative and Clerical Support
  • Product and Service Sales

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Scheduler

RadNet
08.2023 - 01.2024

Data Entry Administrator

US Health Fair
12.2022 - 07.2023

Caregiver

Cambrian Homecare
05.2022 - 12.2022

Front Desk Administrator

United Medical Imaging Healthcare
09.2021 - 05.2022

Sales Associate

Cesar Medical Uniform
04.2021 - 08.2021

Santa Barbara City College

High School Diploma -

Alliance Cindy And Bill Simon Technology Academy High School

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Kasandra Arteaga