Kasandra Flores
Laredo,TX
Summary
Dynamic retail professional with a proven track record at Brightmore Texas Thrift, excelling in customer engagement and cash handling. Recognized for enhancing sales through product knowledge and effective merchandising. Committed to maintaining cleanliness and operational efficiency, while demonstrating a strong work ethic and adaptability in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Floor Associate
Brightmore Texas Thrift
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Home Care Provider
Saint Benedicts Home Health
Laredo, TX
06.2024 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
Cashier
Brightmore Texas Thrift
Laredo, TX
08.2023 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Production Worker
Brightmore Texas Thrift
Laredo, TX
08.2023 - 02.2025
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Cashier Supervisor
Dr.Ikes
Laredo, TX
01.2010 - 04.2013
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Cashier
Michaels Arts and Crafts
Laredo, TX
09.2008 - 07.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Martin High School
Laredo, TX05.2009
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
- Cash handling proficiency
- Price adjustments
- Product rotation
- POS system operation
- Returns and exchanges
- Excellent work ethic
Timeline
Home Care Provider
Saint Benedicts Home Health
06.2024 - Current
Cashier
Brightmore Texas Thrift
08.2023 - 02.2025
Production Worker
Brightmore Texas Thrift
08.2023 - 02.2025
Cashier Supervisor
Dr.Ikes
01.2010 - 04.2013
Cashier
Michaels Arts and Crafts
09.2008 - 07.2009
Floor Associate
Brightmore Texas Thrift
High School Diploma -
Martin High School