Kasandra Soto

• Maintained a balanced main bank by conducting daily audits and reconciliations.
• Provided exceptional service to both internal and external customers while maintaining professional conduct even under high-pressure situations.
• Reduced potential for errors in transaction processing by double-checking calculations and records before submitting them for final approval.
• Developed strong working relationships with colleagues in various departments, facilitating efficient interdepartmental collaboration.
• Enhanced customer satisfaction through timely resolution of issues and effective communication with team members.
• Assisted in training new Main Bankers, sharing knowledge of best practices and fostering a supportive learning environment.
• Ensured compliance with federal regulations and internal policies by staying up-to-date on industry changes and adjusting procedures accordingly.

• Assisted keeping the sales team organized and on track with quotes, orders, and follow-ups
• Kept customer info up to date and handled communication with a friendly, can-do attitude
• Coordinated with other teams (like shipping and finance) to make sure everything ran smoothly
• Pulled together sales reports and tracked progress toward goals
• Answered all phone calls and email before connecting potential client with sales leaders.

Streamlined payroll processes and accounting tasks for 10 to 15 personnel.

Organized monthly safety meetings to enhance staff awareness and compliance.

Oversaw scheduling to optimize resource allocation and efficiency.

Assisted in the hiring process to select qualified candidates.