Kaschae Harris
Philadelphia,PA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Supervisor of Operations
United Stated Post Office
12.2021 - Current
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Closely monitoring budgets by watching employees work hours.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Hired, managed, developed and trained staff, established and monitored goals and conducted performance reviews
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Mail Handler
United States Post Office
12.2021 - Current
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
Education
Bachelor of Science - Communications
Slippery Rock University of Pennsylvania
Slippery Rock, PA06.2020
Skills
- Recruitment and Hiring
- Staff Evaluation
- Facilities Inspection
- Friendly and Outgoing
- Team Development
- Conflict Resolution
- Organizational Skills
- Performance Management
- Problem Solving
- Staff Training
- Continuous Improvement
- Scheduling
Affiliations
- I am a professional photographer
Timeline
Supervisor of Operations
United Stated Post Office
12.2021 - Current
Mail Handler
United States Post Office
12.2021 - Current
Bachelor of Science - Communications
Slippery Rock University of Pennsylvania
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