Kasen Klobe
Littleton,CO
Summary
Dynamic leader with proven expertise in food management and employee scheduling, honed at Kroger. Excelled in enhancing team performance and customer satisfaction, leading to significant repeat business. Skilled in POS system operation and sanitation procedures, driving operational excellence and cost control, and achieving notable revenue boosts without compromising on quality or safety.
Overview
9
9
years of professional experience
Work History
Bakery Manager
Kroger
Lakewood, CO
06.2019 - Current
- Maintained and controlled inventory of baked goods.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Managed all baking operations professionally and handled all problems confidently.
- Established performance goals and empowered bakers to exceed targets.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained cleanliness and hygiene in bakery premises.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Consistently achieved a positive sales increase of 20% or higher from August of 2022 to August of 2023.
- Consistently achieved positive sales increase of 5% or higher after moving to a new store, September of 2023 to current (December of 2024)
Back Door Reciever
JCPenney
Littleton, CO
06.2018 - 12.2018
- Unloaded pallets and deliveries and organized products in warehouse.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
Cashier Team Lead
McDonald’s
Littleton, CO
05.2016 - 11.2017
- Increased customer loyalty and retention.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
Education
Project Management
CSU Global
OnlineChatfield High School
Littleton, CO05.2019
Skills
- Order management
- Employee scheduling
- Supply ordering
- Food management experience
- Food presentation
- Supervisory experience
- Preventive Maintenance
- Waste reduction
- Sanitation procedures
- Cost control
- POS system operation
Timeline
Bakery Manager
Kroger
06.2019 - Current
Back Door Reciever
JCPenney
06.2018 - 12.2018
Cashier Team Lead
McDonald’s
05.2016 - 11.2017
Project Management
CSU Global
Chatfield High School