Summary
Overview
Work History
Education
Skills
Timeline
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Kasey Adams

Gainesville,FL

Summary


Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, co-workers and management. Seeking a career in psychology with a focus on human services with an emphasis on research studies.

Overview

5
5
years of professional experience

Work History

Lead Server

Sohao Street Cafe
05.2023 - Current
  • Experienced in navigating stressful situations with staff and clients
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server/Hostess

CaddyShack Bar and Grill
02.2021 - 05.2023


  • Adapted to different POS systems and operation of Windows 11
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Bachelor of Science - Psychology in Neuroscience

University of Central Florida
08.2026

Associate of Arts - Psychology

Santa Fe College
Gainesville, FL
12.2024

Skills

  • Critical thinking
  • POS system operations
  • Team leadership
  • Exceptional communication
  • Compliance standards
  • Guest relations management
  • Organization and efficiency
  • Attention to detail

Timeline

Lead Server

Sohao Street Cafe
05.2023 - Current

Server/Hostess

CaddyShack Bar and Grill
02.2021 - 05.2023

Bachelor of Science - Psychology in Neuroscience

University of Central Florida

Associate of Arts - Psychology

Santa Fe College

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Kasey Adams