Maya Ericksen
Holladay,Utah
Summary
Driven and highly motivated professional with a proven track record in customer service. Skilled in great communication, as well as being creative in my environment. I am adept at building and creating projects that are efficient with a program. Known for my strong problem solving abilities and ability to collaborate effectively in cross- functional teams. With a passion for continuous learning, I am committed to delivering exceptional results and driving organizational success. Colleagues would describe me as as a reliable point of contact, and an insightful, empathetic team player.
Overview
7
7
years of professional experience
Work History
Lead Server
Cottonwood Creek Senior Living
09.2023 - Current
- Supervised daily operations of dining area, ensuring high standards of service and resident satisfaction.
- Trained and mentored new servers, promoting teamwork and enhancing service quality.
- Developed and implemented efficient workflow processes to improve order accuracy and speed of service.
- Implemented inventory management procedures to reduce waste and optimize supply usage.
Server
Senior Sunrise Living
05.2022 - 07.2023
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Adhered to all safety, sanitization, and food handling guidelines and regulations.
- Provided superior customer service by greeting residents, taking orders, and ensuring their dining experience is pleasant
- Collaborated with kitchen staff and other servers to ensure smooth service and a cohesive dining experience
Carpenters Assistant
Titan Protection and Consulting, Inc
06.2020 - 08.2021
- Organized and set up work areas, ensuring all required tools and materials are readily available for carpentry tasks
- Assisted carpenters with accurate measurements and cutting of wood pieces using hand tools or power tools.
- Ad hoc troubleshooting and finding solutions to challenges that may arise during construction.
Painter
01.2019 - 04.2020
- Thoroughly cleaned and prepared surfaces before painting, ensuring they are smooth and free of any debris or imperfections
- Skillfully applied paint using brushes, rollers, or sprayers to achieve a smooth and even finish
Education
Diploma -
Cottonwood High School
Salt Lake City, Utah06.2023
Skills
- Strong communication
- Adaptability
- Creativity
- Problem solving
- Leadership
- Customer service
- Teamwork
- Time management
- Critical thinking
- Attention to Detail
- Sales techniques
- Team management
- Staff supervision
Timeline
Lead Server
Cottonwood Creek Senior Living
09.2023 - Current
Server
Senior Sunrise Living
05.2022 - 07.2023
Carpenters Assistant
Titan Protection and Consulting, Inc
06.2020 - 08.2021
Painter
01.2019 - 04.2020
Diploma -
Cottonwood High School
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