Kasey Alexander
Orlando,FL
Summary
Hello! My name is Kasey, and I am a highly motivated, reliable, and detail-oriented professional with a strong work ethic. Along with the ability to excel in fast-paced, high-pressure environments, I bring excellent customer service skills, strong situational awareness, and a calm, focused approach to challenging situations, making me well-suited for this role. Not to mention, long-term commitment is something I prioritize, which, with me, also comes with reliability and consistency. I am ultimately eager to take on new challenges and contribute significant value to your team!
Overview
4
4
years of professional experience
Work History
MCO Ramp Agent
Alliance Ground International
Orlando, Florida
04.2025 - 08.2025
- Aircraft ground handling: Guide aircraft to and from gates, operate ground equipment, and assist with aircraft pushback and parking.
- Baggage and Cargo Operations: Load, unload, sort, and transport passenger luggage, cargo, and mail, while ensuring accuracy, efficiency, and compliance with weight and balance regulations.
- Safety and Communication: Adhere to strict safety protocols, communicate clearly with team members, and flight crews, and ensure timely turnaround of aircraft to maintain on-time performance.
Crew Member (Cashier/Server)
Chipotle Mexican Grill
Orlando, Florida
05.2023 - 03.2025
- Provided fast, friendly customer service while taking orders, answering questions, and ensuring a positive dining experience.
- Accurately handled cash, card transactions, and operated the POS system while maintaining a clean and organized workstation.
- Prepared and assembled food items according to safety and quality standards.
Team Leader (Cashier/Server)
Dunkin' Donuts
Orlando, Florida
09.2021 - 03.2023
- Led and supervised team members during shifts, ensuring smooth operations and excellent customer service.
- Provided friendly, efficient service while taking orders, preparing beverages, and maintaining high customer satisfaction.
- Accurately handled cash, credit, and mobile payments, balancing registers, and ensuring accountability.
- Trained and mentored new employees, promoting teamwork, efficiency, and adherence to procedures.
Education
Class "D" Security License -
Florida Security School
Florida10-2025
Associate of Science - Accounting And Finance
Valencia College
Orlando, FLSkills
- Excellent customer service
- Strong communication skills
- situational awareness
- Reliability and integrity
- Problem solving
- Class "D" Security License
- Professional
- Quick decision-making
- Observational
- Positive and optimistic
- Time management
Timeline
MCO Ramp Agent
Alliance Ground International
04.2025 - 08.2025
Crew Member (Cashier/Server)
Chipotle Mexican Grill
05.2023 - 03.2025
Team Leader (Cashier/Server)
Dunkin' Donuts
09.2021 - 03.2023
Class "D" Security License -
Florida Security School
Associate of Science - Accounting And Finance
Valencia College