Kasey Bailey
Athens,GA
Summary
Customer-service oriented professional experienced in leading teams to success. Possesses exceptional communication and problem-solving skills, as well as a strong ability to build relationships and motivate team members. Proven track record of developing successful teams and achieving organizational objectives.
Overview
4
4
years of professional experience
Work History
Culture Lead
Chick-fil-A
10.2021 - Current
- Cultivated an environment of trust, respect, collaboration, and accountability among the team members.
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Developed training programs tailored to individual needs that improved overall job performance.
Trainer
Chick-fil-A
04.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated employee performance through performance reviews using established criteria, exercising astute assessment skills.
- Analyzed team performance and identified opportunities for additional training.
- Organized and compiled training job aids, course materials and handouts.
Team Leader
Chick-fil-A
11.2019 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Contributed towards sales growth through engagement with customers, suggestive selling, and sharing product knowledge.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Bachelor of Arts - Communications
University of Georgia
Athens, GA05.2023
Skills
- Microsoft Office
- Marketing Strategies
- Collaborative Environments
- Sales and Upselling
- Cultural Awareness
- Data Analysis
Timeline
Culture Lead
Chick-fil-A
10.2021 - Current
Trainer
Chick-fil-A
04.2020 - Current
Team Leader
Chick-fil-A
11.2019 - Current
Bachelor of Arts - Communications
University of Georgia
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