Kasey Bloxham
American Fork,UT
Summary
Professional with strong background in emergency response and communication, adept at managing high-stress situations effectively. Skilled in operating dispatch systems, handling multiple tasks with precision, and maintaining clear, calm communication. Dependable team player focused on collaboration and adaptability, ensuring seamless operations and optimal outcomes in rapidly changing environments. Valued for problem-solving abilities, quick decision-making, and unwavering commitment to public safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
CU911
03.2023 - Current
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Collaborated with supervisors to identify areas of improvement within departmental procedures, leading to enhanced operational efficiency.
- Served as a mentor for newly hired dispatchers, offering guidance and support throughout their training process to ensure seamless integration into the team.
- Assisted callers in emergency situations with appropriate information and support.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
911 Emergency Dispatcher
SLC 911
12.2019 - 02.2023
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
Advanced EMT
Summit County EMS
01.2017 - 01.2018
- Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Responded to 911 calls for medical emergencies.
Advanced EMT
Department of Corrections
01.2016 - 01.2018
- Delivered high-quality pre-hospital emergency care, reducing hospital admission times and improving patient outcomes.
- Performed advanced airway management techniques, resulting in improved oxygenation and ventilation for patients with respiratory distress.
- Collaborated with medical professionals to ensure accurate assessments and appropriate treatments for patients.
- Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
- Assisted in the development of training materials and presentations to educate fellow EMTs on updated protocols and best practices.
- Mentored new EMTs in advanced skills, fostering teamwork among colleagues while enhancing their knowledge and capabilities.
Education
GED -
STEVENS HENAGER COLLEGE
SALT LAKE11-2013
Skills
- Patience and tolerance
- Memory retention
- Prioritization
- Situational awareness
- Typing speed
- Information gathering
- Active listening
- Map reading skills
- Police department procedures
- Good judgment
- Effective communication
- Relationship building
Certification
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- Emergency Fire Dispatcher (EFD) - International Academies of Emergency Dispatch (IAED).
- Basic Life Support Certification (BLS)
- First Aid Certification
- CPR/AED Certification
Timeline
911 Emergency Dispatcher
CU911
03.2023 - Current
911 Emergency Dispatcher
SLC 911
12.2019 - 02.2023
Advanced EMT
Summit County EMS
01.2017 - 01.2018
Advanced EMT
Department of Corrections
01.2016 - 01.2018
GED -
STEVENS HENAGER COLLEGE
Similar Profiles
Payton JonesPayton Jones
Automotive Technician at Asbury Automotive GroupAutomotive Technician at Asbury Automotive Group
SHELBI A PORTERSHELBI A PORTER
Pre Loader/Warehouse Package Handler at UPSPre Loader/Warehouse Package Handler at UPS
Paul FinauPaul Finau
Owner and Operator at PVF ConstructionOwner and Operator at PVF Construction
Jacob SwappJacob Swapp
Lot Associate at The Home DepotLot Associate at The Home Depot
Harley BealHarley Beal
911 Emergency Dispatcher at Pafford EMS911 Emergency Dispatcher at Pafford EMS