With a strong passion for brand excellence, over five years of experience in delivering exceptional customer service and leading high-performing teams, I'm excited to take the next step in my career back into the retail space!
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist
ROI Revolution
06.2022 - Current
Successfully executed full-cycle recruitment, showing expertise in filling requisitions, strategic hiring, and data-informed decision-making.
Committed to delivering seamless candidate experiences and driving successful recruitment outcomes, contributing to organizational growth.
Elevated employer branding initiatives to attract top-tier talent aligned with our purpose and mission.
Executive Team Leader- Human Resources
Target
06.2021 - 05.2022
Recruited and onboarded 80+ Target and Starbucks team members, ensuring a seamless integration into the team
Managed the Human Resources department, overseeing various functions including employee relations, talent management, recruiting, training, and scheduling
Provided support and guidance to a team of 200+ hourly team members and leaders, effectively addressing their needs and concerns
Directed daily store operations, ensuring adherence to branding standards, implementing payroll and performance management strategies, providing leadership, and fostering a guest-focused environment.
Executive Store Intern- Human Resources
Target
04.2020 - 05.2021
Spearheaded successful team events and optimized staff schedules to meet seasonal demands, contributing to an engaging workplace culture
Managed recruitment processes for Target and Starbucks, consistently surpassing quality and time-to-hire benchmarks, and conducted impactful new hire check-ins
Collaborated with HR professionals, gaining practical experience in HR operations, recruitment, onboarding, and performance evaluations.
Sales Operations Intern
Vestique
08.2020 - 12.2020
Collaborated closely with the operations team to assess ordering requirements for every store location, streamlining supply chain efficiency.
Conducted routine store check-ins to uphold brand standards, collaborating with the sales team to optimize product placement strategies informed by online sales data.
Managed online orders, customer inquiries, and conducted proactive social media outreach on behalf of Vestique.
Elevated the customer service experience, ensuring prompt and precise order fulfillment while maintaining high satisfaction levels.
Cousin Couture
Store Manager
05.2015 - 04.2020
Spearheaded a high-performance team, consistently delivering outstanding customer service, maintaining brand standards, and surpassing sales targets.
Strategically managed inventory and optimized product procurement to align with seasonal demands, ensuring efficient stock levels.
Pioneered an impactful social media strategy, elevating the store's online presence to drive increased sales and engage our target audience in innovative and compelling ways.
Education
Bachelor of Science - Management; Organizational Management
The University of North Carolina At Charlotte
Charlotte, NC
05.2021
Bachelor of Science - Marketing; Analytics And Intelligence
The University of North Carolina At Charlotte
Charlotte, NC
05.2021
Skills
Brand Management
Sales and Event Planning
Data Analysis
Merchandising and Visual Standards
Training and Development
Timeline
Talent Acquisition Specialist
ROI Revolution
06.2022 - Current
Executive Team Leader- Human Resources
Target
06.2021 - 05.2022
Sales Operations Intern
Vestique
08.2020 - 12.2020
Executive Store Intern- Human Resources
Target
04.2020 - 05.2021
Cousin Couture
Store Manager
05.2015 - 04.2020
Bachelor of Science - Management; Organizational Management
The University of North Carolina At Charlotte
Bachelor of Science - Marketing; Analytics And Intelligence
The University of North Carolina At Charlotte
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