Work Preference
Summary
Overview
Skills
Work History
Certification
Timeline
Education
Generic
Open To Work

Kasey Fares

Client Service Center Representative - Data Entry
Lorton,VA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Data Entry ClerkData Entry AdministratorJunior Data AnalystData AnalystClient Service Center Representative

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Lorton, VA, USArlington, VAAlexandria, VATysons Corner, VASpringfield, VA
Open to relocation: Yes

Salary Range

$48000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePaid time offPersonal development programsPaid sick leave

Summary

Detail-oriented Administrative and Data Support Professional with 5+ years of experience in managing high-volume records and ensuring data accuracy. Skilled in Microsoft Excel and Power BI for data entry, management, and visualization. Expertise in verifying and maintaining data across multiple systems with precision, contributing to efficient operations in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Skills

  • Data entry
  • Data validation
  • Data analysis
  • Data visualization
  • Microsoft Excel
  • Power BI
  • Database systems and reporting
  • Documentation management
  • Document organization
  • Process improvement
  • Multi-channel communication
  • Time management
  • Customer relationship management
  • Client support
  • Case management
  • Service quality

Work History

Client Service Center Representative

National Veterinary Associates (NVA)
Westlake Village
08.2023 - Current
  • Managed and prioritized high-volume requests for client documentation and records, ensuring timely and accurate retrieval
  • Prioritize and fulfill incoming requests for client information and documentation, identifying the best method for retrieval.
  • Advised clients on process steps for modifying or updating their records, directing them to the correct department.
  • Enter, update, and maintain large volumes of client data in centralized database systems with a high degree of accuracy
  • Review and verify records for errors, inconsistencies, and missing information to ensure data integrity
  • Use Microsoft Excel extensively to manage datasets, including filtering, sorting, editing, and organizing large volumes of information
  • Develop and maintain spreadsheets to track, analyze, and report on operational data
  • Utilize Power BI to create data visualizations and dashboards that support data tracking and reporting needs
  • Troubleshoot system issues and implement workarounds to prevent disruptions in data processing workflows
  • Communicate data discrepancies and updates clearly with internal teams and clients

Customer Service Representative

Burke Forest Veterinary Clinic
Springfield
06.2022 - 04.2023
  • Maintained and updated client information, insurance data, and service records in internal systems to ensure accuracy.
  • Clarified missing or incorrect data with clients to ensure accurate documentation and enhance service quality.
  • Ensured accurate client and medical records through rigorous data entry validation and retrieval.
  • Reviewed documentation for completeness, correcting discrepancies to uphold data integrity.
  • Managed scheduling systems, verifying data accuracy across various platforms to streamline operations.
  • Organized spreadsheets and reports to enhance support for daily operations.
  • Supported administrative functions including document processing, email management, and data tracking.

Certification

Office Management Certificate, Smart Horizons Career Online Education Issued 2021

Timeline

Client Service Center Representative

National Veterinary Associates (NVA)
08.2023 - Current

Customer Service Representative

Burke Forest Veterinary Clinic
06.2022 - 04.2023

High School Diploma -

Thomas Edison High School

Education

High School Diploma -

Thomas Edison High School
Alexandria
06-2021

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Kasey FaresClient Service Center Representative - Data Entry