Summary
Overview
Work History
Education
Skills
Timeline
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Kasey Hatch

Everett,WA

Summary

Talented Individual with 6 years of experience in expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Salon Manager

Tropical Tan Inc.
10.2017 - Current
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Handled employee scheduling and coverage needs during business hours.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Attended bi-yearly trainings on proper skin care products for optimal tanning results, spray tanning solution chemistry, and UV-free forms of light therapy for skin rejuvenation such as Red Light and Infrared therapy.
  • Maintained highest performing position out of 14 locations.
  • Organized promotions to boost Product or Service sales, achieving Number% growth in revenues.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, payroll, and delegating tasks.

Sales Floor Associate

T-Mobile
12.2020 - 12.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Barista

Royal Espresso
05.2019 - 08.2019
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Diploma -

Everett High School
Everett, WA
06.2017

Skills

  • Supply Management
  • Employee Hiring and Retention
  • Time Management
  • Client Relations
  • Customer Service
  • Employee Relations
  • Scheduling
  • Product knowledge

Timeline

Sales Floor Associate

T-Mobile
12.2020 - 12.2021

Barista

Royal Espresso
05.2019 - 08.2019

Salon Manager

Tropical Tan Inc.
10.2017 - Current

Diploma -

Everett High School

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Kasey Hatch