Experienced with overseeing recreational programs that enhance community engagement and promote wellness. Utilizes strategic planning and organizational skills to develop and execute successful events. Knowledge of team collaboration and participant satisfaction to drive program success.
Overview
13
13
years of professional experience
Work History
Recreation Manager
Recreation Centers of Sun City West
Sun City West, AZ
09.2015 - Current
Oversee the Events Department, Scheduling and Tours Department, Health and Wellness and 91 Chartered Clubs
Work directly with the General Manager and Board of Directors of Sun City West
Work with Events Department and Clubs alongside with our CFO and Superintendent on Capital Budgeting for each fiscal year
Manage the Scheduling Department for all 4 Recreation Centers who works directly with our Facilities Operations team, all Chartered Club Officers and Administrative staff.
Manage 91 Chartered Clubs and keep them in compliance to follow Rules, Regulations and Procedures (RR&P’s) and each clubs bylaws
Led strategic planning sessions to align recreational offerings with community needs and trends.
Cultivated partnerships with local organizations to expand program reach and enhance service offerings.
Mentored staff in best practices for recreation management, promoting professional growth within the team.
Assessed community needs to develop targeted programming that catered to diverse age groups and interests, increasing overall participation rates.
Work with our Safety Department and Operations of recreation facilities, ensuring regular inspections and timely repairs were conducted to uphold safety standards.
Fostered a positive work environment through effective communication and team building initiatives among staff members.
Effectively resolved customer complaints or concerns promptly, demonstrating commitment to providing exceptional service at all times.
Scheduled events in recreation facilities and monitored facility conditions.
Met or exceeded monthly revenue and training goals.
Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Special Events Manager September 2015-June 2021
Have solid customer service skills
Help coordinate with Volunteers (60 Volunteers)
Recruit talent up to 2 years ahead
Communicate with talent for production and sound with our Sound Vendor, White Tie Productions
Communicate monthly setups for facility managers
Marketing including print, News Articles, website, social media etc.
Public Speaking and presentations for all events: introductions, information and presentations
Knowing and understanding the events and community to make it successful – This is an Active Adult Community and knowing what the community wants is important to success in this position.
Developed and implemented recreational programs enhancing community engagement and participation.
Managed scheduling and logistics for events, ensuring seamless execution and participant satisfaction.
Evaluated program effectiveness through participant feedback, driving continuous improvement initiatives.
Oversaw budget management for recreational activities, optimizing resource allocation for maximum impact.
Recreation Centers Assistant Manager
Westbrook Village Association
03.2013 - 09.2015
To assist the Recreation Manager in promoting events including community events, rentals of ballrooms, pools, gym, and Chartered Clubs (stained glass, woodshop, pottery, computers, cards, etc.). Helped gain leads in generating revenue and marketing strategies. Build relationships with future residents and know the community of Peoria to help the city recognize events. Assisted with Chartered Club Bylaws and helped create policies and procedures with club presidents and staff.
Education
Special Event Certificate - Recreation and Tourism Management
Arizona State University
Glendale
05-2026
Diploma - undefined
Peoria High School
01-2001
Skills
Microsoft Office Proficient (Word, Excel, Publisher, Power Point, Outlook)
Social Media: Facebook (business), Twitter, Instagram, LinkedIn, Pinterest
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Active listening
Written communication
Interests
Outdoor Recreation - Hiking / Hunting
Team Sports
Golf
Fundraising Events
Coaching Volleyball
Timeline
Recreation Manager
Recreation Centers of Sun City West
09.2015 - Current
Recreation Centers Assistant Manager
Westbrook Village Association
03.2013 - 09.2015
Diploma - undefined
Peoria High School
Special Event Certificate - Recreation and Tourism Management
Arizona State University
Awards
General Manager Award – Recreation Centers of Sun City West, Rising Star Award – Recreation Centers of Sun City West, All State Volleyball-Peoria High School, All Region Softball – Peoria High School, College Volleyball New Mexico Highlands Volleyball, Scholar Athlete Award
Community Events
SCW BBQ March 2020
In additions to our regular events we have just currently added our Inaugural SCW BBQ Taste of Paradise Challenge, and will be replacing with a Food Truck Festival. We have taken on this challenge with the intentions of over 5000 in attendance.
The following bullet points are skills in which are needed to make this event happen in Maricopa County Islands
Creating a team which include: Logistics personnel which include myself; AZBARBEQUE (this is the representative that recruits the teams and gathers all information including insurance, and food health documents); PR Team; Sponsorship Team; and AFMA (Arizona Fire and Medical Authorities); and MCSO (Maricopa County Sherriff Officers)
Creating a Temporary Use Permit with Maricopa County
Submitting Special Event Liquor License with Maricopa County and State of Arizona Liquor Board and Control
Recruiting Volunteers
Craft Fair - March 2026
Creating a working group combined with Staff and Community Volunters
Create layout with maximum vendors including crafters and Food Trucks
Execute the vision - We sold out of spots
Created a schedule for all staff/volunteers and thier duties throughout the day