KARINA CAMP
Lexington,NC
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adept at managing multiple tasks and meet tight deadlines in high pressure environments.
Overview
7
7
years of professional experience
Work History
Community Engagement Manager
Davidson Medical Ministries Clinic
Lexington, NC , NC
08.2017 - 08.2020
- Developed and implemented strategic outreach plan
- Created and maintained calendar of events
- Prepared reports and summaries of progress
- Directed special projects and new initiatives
- Maintained organization website via WordPress
- Developed content for social media platforms, in-house digital screens, and promotional materials
- Promoted internal community advocacy through partnership with other teams
- Launched calendar of engagement activities for members
- Developed and created programs and monitored effectiveness against individual participant needs
- Conducted community workshops to promote different programs and educate public on available services
- Assisted Executive Director with researching grants and grant writing tasks
- Developed monthly schedules and assignments for volunteer staff
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
Outreach and Enrollment Coordinator
Davidson Medical Ministries Clinic
Lexington, NC
08.2014 - 08.2017
- Developed outreach strategy to promote agency initiatives
- Established and maintained strong network of community partnerships
- Planned and managed execution of outreach events
- Managed day-to-day project timelines
- Trained and oversaw Senior’s Health Insurance Information volunteer program
- Attended networking and community events
- Conducted analysis of community needs and resources to support strategic plans
- Delivered high-level administrative support to board during regular operations and special meetings
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Documented all communication with applicants and inputted information into internal tracking software
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance
- Scheduled appointments with applicants to gather information and explain benefits processes
- Interviewed applicants and explained scope of different available benefits
Outreach and Enrollment Specialist
Partnership for Community Care
Greensboro, NC
01.2013 - 01.2014
- Coordinated outreach and education events to increase awareness of subsidized health insurance opportunities
- Provided support and resources to patients and the community on the Affordable Care Act
- Documented program data and post-event surveys
- Created and maintained professional relationships with community leaders and stakeholders
- Designed and distributed outreach and educational materials through community outreach
- Maintained calendar of outreach events
- Met with customers to provide information about available products and policies
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims
- Remained impartial in order to advise clients based on circumstances
- Reviewed statistic enrollment data and prepared reports
- Researched and resolved routine and complex issues
- Processed eligibility and benefits verification and authorization requests
- Acted as subject matter expert, answering internal and external questions and inquiries
- Maintained confidentiality of patient finances, records and health statuses
- Responded to customer calls swiftly to resolve issues and answer questions
Education
Associate of Arts -
Davidson Davie Community College
Lexington, NC 05.2024
BBA -
William Peace University
Raleigh, North Carolina 2006
Skills
- Articulate communicator with strong public speaking abilities
- Excellent interpersonal skills
- Effective problem solver
- Strong leadership and project management experience
- In-depth knowledge and creativity in cultivating partnerships
- Proficient in Microsoft Office: Word, Excel, Outlook, Power Point and Publisher
- Proficient in Mac and PC operating systems
- Bilingual: English and Spanish
- Proficient utilizing WordPress
- Proficient in Adobe Creative Cloud: Illustrator, InDesign, Photoshop, and Acrobat
- Volunteer Recruitment
- Organizational Leadership
- Customer Interaction
- Program and Services Promotion
Timeline
Community Engagement Manager
Davidson Medical Ministries Clinic
08.2017 - 08.2020
Outreach and Enrollment Coordinator
Davidson Medical Ministries Clinic
08.2014 - 08.2017
Outreach and Enrollment Specialist
Partnership for Community Care
01.2013 - 01.2014
Associate of Arts -
Davidson Davie Community College
BBA -
William Peace University
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