Kasey Kiriazis
Muskegon,MI
Summary
Sensational Bartender/server passionate about serving in a warm, efficient, and courteous manner while exceeding customer expectations and maintaining poise and a sense of humor in a demanding environment. With exceptional multitasking skills and a friendly inviting personality, I pride myself on being able to keep a crowd happy and smiling while still maintaining an impeccable work ethic and upholding a high standard of customer service. My mental bandwidth at work always includes space to notice, help, and be there for my entire team. Wether this is running food, pre-bussing, and assisting any table and customer- team-based mindfulness is where it's at for me. Seeking a position where I can contribute to a dynamic team at a high-volume, fast-paced establishment.
Overview
3
3
years of professional experience
Work History
Kitchen Expeditor
Village Baker
10.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted preparation of food plates, overseeing quality and appearance.
- Organized dining area based on reservations, minimizing waiting times.
- Confirmed proper placement of products and side items while implementing special instructions.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
Lead Bartender
18th Amendment
04.2021 - 08.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies..
- Took customer orders and capitalized on opportunities to sell special beverage and food options to exceed sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Recruited and trained multiple new bartenders and barbacks to help maintain the talented team.
- Served high customer volumes during special events, PRIDE, weddings, concert nights, and event weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Implemented drink prep procedures, significantly reducing wasted stock.
Server
Red Robin
02.2021 - 10.2022
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Consistently provided friendly guest service and heartfelt hospitality.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certification -
TIPS Certified
Muskegon, MI08.2023
Diploma - Main
Grosse Pointe South
Grosse Pointe Farms, MI05.2005
Skills
- TIPS Certified
- Creative mixology
- Food Running
- Suggestive Selling
- Menu Memorization
- Health Codes Compliance
- Engaging and friendly personality
- Hard worker
- Highly reliable
- Quick learner
- Exceptional customer service
- Proud team player
- Excels at upselling
- Attending multiple customers
- Responsible alcohol service
Timeline
Kitchen Expeditor
Village Baker
10.2023 - Current
Lead Bartender
18th Amendment
04.2021 - 08.2023
Server
Red Robin
02.2021 - 10.2022
Certification -
TIPS Certified
Diploma - Main
Grosse Pointe South
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