Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Kasey Parks

Kasey Parks

Severn

Summary

Professional with a Bachelor's Degree in Business Administration: Marketing and over 7 years of experience in sales, customer service, data entry, and social media management. Demonstrated ability to build customer loyalty and exceed performance expectations. Recognized for adaptability, organizational skills, and a strong track record in streamlining operations to enhance productivity. Seeking to leverage expertise in a dynamic environment to drive company success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Specialist at

Executive Information Systems, LLC
10.2024 - Current
  • Processed and inputted customer orders with accuracy and efficiency.
  • Generated invoices for all orders to ensure proper billing.
  • Edited PDFs for clarity and consistency, maintaining high standards.
  • Collaborated daily with team members while working independently in a remote environment.
  • Managed email and phone communications promptly to support customer inquiries.

Care & Community Engagement Coordinator at

Allkind Fertility
09.2023 - 06.2024
  • Achieved HIPAA certification to ensure compliance with healthcare regulations.
  • Collaborated daily with remote team while attending office once or twice monthly.
  • Managed hundreds of donors, aligning them with fertility agencies effectively.
  • Reviewed and approved or denied applications based on established criteria.
  • Maintained accurate and organized patient information for seamless access.
  • Developed innovative marketing strategies for content creation and social media.
  • Participated in seminars and training sessions with employers and healthcare professionals.
  • Advocated for egg donors and surrogates while fostering a supportive environment.

Fingerprint Tech., Marketing, Receptionist at

Worth-A-Shot Firearms
11.2020 - 06.2023
  • Answered and directed calls via multi-line telephone system to ensure smooth communication.
  • Scheduled and confirmed appointments, maintaining an organized calendar.
  • Completed additional tasks as assigned by management, contributing to team efficiency.
  • Processed cash, credit, debit, and gift card payments to maintain high productivity.
  • Communicated effectively with coworkers and customers, fostering a positive environment.
  • Completed CJIS 'Techniques of Fingerprinting' training and earned fingerprinting license in May 2022.
  • Organized data entries in Excel for streamlined record-keeping.
  • Filed paperwork promptly and stocked inventory accurately.

Cashier at

Bruster's Real Ice Cream
Glen Burnie
03.2018 - 05.2019
  • Operated cash register, accurately processing cash, credit, debit, and gift card payments.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Assisted customers with menu selections and provided product recommendations.
  • Answered phone calls and processed orders, ensuring timely fulfillment or proper filing for later processing.

Hostess, Cashier at

Ledo Pizza
Crofton
06.2016 - 02.2018
  • Scheduled and confirmed reservations by answering phone inquiries and recording takeout orders.
  • Maintained quick seating of guests by monitoring service availability and table turnover.
  • Responded to customer inquiries regarding food options and order statuses for waiting patrons.
  • Utilized in-depth menu knowledge to assist guests with selections, including ingredients and preparation methods.

Education

Bachelor of Science - Business Administration: Marketing

Southern New Hampshire University
Hooksett, NH
11-2024

Associate of Applied Science - Business Management: Advertising & Marketing

Anne Arundel Community College
Arnold, MD

High School Diploma -

Mount De Sales Academy
Catonsville, MD
05-2019

Skills

  • Organization and efficiency
  • Tech-savvy data entry
  • Quick learner
  • Communication skills
  • Multitasking and prioritization
  • Creative thinking
  • Adaptability
  • Analytical skills
  • Microsoft Office suite
  • Canva design
  • Google Meet usage
  • Adobe beginner (Photoshop, Lightroom, InDesign, Illustrator)

Certification

  • HIPAA Certified

References

  • Donna Worthy, Worth-A-Shot Firearms Owner (Previous Boss), donnaworthy@comcast.net
  • Melissa Trumbull, Childhood Soccer Coach, 443-694-6250
  • Quillan Wiseman, Fellow Military Spouse, 715-240-8170

Timeline

Operations Specialist at

Executive Information Systems, LLC
10.2024 - Current

Care & Community Engagement Coordinator at

Allkind Fertility
09.2023 - 06.2024

Fingerprint Tech., Marketing, Receptionist at

Worth-A-Shot Firearms
11.2020 - 06.2023

Cashier at

Bruster's Real Ice Cream
03.2018 - 05.2019

Hostess, Cashier at

Ledo Pizza
06.2016 - 02.2018

Bachelor of Science - Business Administration: Marketing

Southern New Hampshire University

Associate of Applied Science - Business Management: Advertising & Marketing

Anne Arundel Community College

High School Diploma -

Mount De Sales Academy

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