Kasey Smothers
Van Alstyne,Texas
Summary
Detail-oriented office management professional with strong organizational skills and a focus on optimizing workflows. Successfully enhanced client satisfaction through meticulous project oversight and efficient multitasking. Aiming to leverage these strengths as a Sterilization Assistant to contribute to team effectiveness and operational efficiency.
Overview
29
29
years of professional experience
Work History
Office Manager/Lead Photographer/Studio Owner
Rise & Root Collective
Olive Branch, US
01.2011 - Current
- Led team at Rise & Root Collective, ensuring efficient workflow and project execution.
- Managed bookkeeping and multiple priorities to deliver outstanding results.
- Enhanced client satisfaction through exceptional service and meticulous project oversight.
Office Management / Photographer
St. Francis Hospital in the Postpartum Unit
Memphis, US
08.2025 - 03.2026
- Captured and edited portraits of newborns and families on Postpartum floor, enhancing patient memories.
- Collaborated with nursing staff to provide patient care.
- I entered all patient information daily into the computers.
- Collected and entered data on new mothers and babies into hospital systems, ensuring accurate patient records.
- Compiled daily patient reports to track care progress and support nursing staff.
Office Manager
Memphis Commercial & Industrial
Memphis, US
12.1999 - 02.2004
- Streamlined daily office operations to ensure efficient workflow processes.
- Coordinated schedules and meetings for executives and team members to optimize time management.
- Oversaw inventory management and procurement of office supplies.
- Trained new employees on office procedures and company policies.
- Maintained communication with vendors and service providers to ensure consistent operational support.
- Implemented filing systems to enhance document organization and retrieval.
- Developed office protocols to enhance collaboration and streamline workflow.
Propane Residential Accounts Manager
Gibson Propane
Memphis, US
12.1997 - 12.1999
- Managed residential propane accounts, ensuring customer needs were met and service quality maintained.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Compiled and analyzed monthly reports to identify performance trends and inform strategic decisions.
- Managed daily office operations to ensure smooth workflow.
- Executed data entry tasks accurately and efficiently.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Processed cash transactions efficiently, contributing to improved customer satisfaction and streamlined operations.
Education
High school or equivalent -
Southeastern High School
Miramar, FL, USSkills
- Office administration
- Financial management
- Accounts Payable/Receivable
- Database management
- Monthly reports
- Workflow optimization
- Time management
- Leadership and teamwork
- Organizational skills
- Client relations
- Customer service
- Attention to detail
- Quick learner
- Administrative support
Timeline
Office Management / Photographer
St. Francis Hospital in the Postpartum Unit
08.2025 - 03.2026
Office Manager/Lead Photographer/Studio Owner
Rise & Root Collective
01.2011 - Current
Office Manager
Memphis Commercial & Industrial
12.1999 - 02.2004
Propane Residential Accounts Manager
Gibson Propane
12.1997 - 12.1999
High school or equivalent -
Southeastern High School