Kasey Vizcarra
Hialeah,FL
Summary
Professional with experience in class enrollment and administrative support within a dance studio environment. Responsibilities included accurately placing students in classes based on age and skill level while providing detailed information on offerings and policies. Demonstrated strong organizational skills by maintaining student records and managing front desk operations, contributing to increased class attendance and revenue. Recognized for effective communication and problem-solving abilities, facilitating tailored solutions for families' needs.
Overview
2
2
years of professional experience
Work History
Office Assistant
Ballet etudes
Hialeah, FL
08.2023 - Current
- Responsibilities:
Enrolled students into various dance classes, ensuring accurate placement based on age, skill level, and schedule preferences.
Provided exceptional customer service by offering clear information on class offerings, schedules, and studio policies.
Assisted parents and guardians in understanding pricing packages and provided the best options based on their needs.
Handled front desk duties including phone calls, emails, and walk-in inquiries with professionalism and care.
Maintained student records, registration forms, and class rosters with attention to detail.
Supported teachers and studio management with administrative tasks and scheduling. - Achievements:
Successfully enrolled dozens of new students per season, contributing to increased class attendance and studio revenue.
Built strong relationships with clients by consistently showing patience, empathy, and clear communication.
Recognized for problem-solving skills in offering tailored class and payment solutions to meet family needs.
Helped streamline the enrollment process, making it easier for new families to join and stay organized. - Answered phone calls and directed them to appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assisted with preparing and editing company correspondence and presentations.
- Answered and directed phone calls to appropriate staff members.
- Organized and scheduled meetings and appointments for management.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
High School Diploma -
Miami Lakes Educational Center
Hialeah, FL06-2025
Skills
Office Assistant Skills
- Customer Service & Communication
- Class Enrollment & Scheduling
- Patience & Problem Solving
- Multi-tasking in Fast-Paced Environments
- Organization & Time Management
- Basic Billing & Pricing Assistance
- Phone & Email Correspondence
- Recordkeeping & File Management
- Team Collaboration
- Communication skills
- Team collaboration
- Attention to detail
- Professionalism & Reliability
- Ballet Teacher Skills
- Dance Technique Instruction (Beginner to Intermediate Levels)
Student Motivation & Positive Reinforcement
Lesson Planning & Class Structure
Demonstrating Proper Form and Technique
Injury Prevention & Safe Practice
Creative Choreography
Classroom Management
Building Confidence & Discipline in Students
Communication with Parents
Adaptability for Different Learning Styles
Timeline
Office Assistant
Ballet etudes
08.2023 - Current
High School Diploma -
Miami Lakes Educational Center