Kasey Walker
Asbury Park,NJ
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
28
28
years of professional experience
Work History
Bartender
The Pit.
Long Branch, New Jersey
05.2024 - Current
- Set up bar, restock bar keep track of inventory break down bar at end of the night make sure everything is clean including each and every bottle gets wiped down and all beers in cooler are restocked with labels facing forward. Greet customers and help with each every question they may have either about a drink or our menu. Be kind and courtesy to anyone and everyone that comes into the establishment.
- Stocked ice bins and coolers as needed throughout shift.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Supervisor of Tolls
The New Jersey Turnpike Authority
Woodbridge, New Jersey
12.2005 - 12.2023
- Directed and supervised team of 10 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Implemented new operational procedures, increasing efficiency.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Bartender
Kleins Restaurant and fish market
Belmar, New Jersey
02.2018 - 03.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bartender/Food Service Worker
The Grist Mill
Tinton Falls, New Jersey
03.1997 - 09.2001
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Education
Bartending Certificate (completion of Course) - Bartending
Bartending School
Eatontown, NJ10-1997
High School Diploma -
Shore Regional High School
West Long Branch, NJ06-1995
Some College (No Degree) - Physical Education
William Paterson University of New Jersey
Wayne, NJSome College (No Degree) - Physical Education
Brookdale Community College
Lincroft, NJSkills
- Basic accounting
- Food Running
- Beverage Preparation
- Health codes compliance
- Payment Processing
- Suggestive Selling
- Food Preparation
- Menu Memorization
- Maintaining a clean bar
- Menu knowledge
- Point of sale systems
- Customer Service
- Engaging personality
- Safe serving knowledge
- Complex Problem-Solving
- Identification verification
- Courteous
- Professional Appearance
- Outgoing Personality
- Bar service preparation
- Customer service expertise
- Excellent judgment
- Organizational ability
Timeline
Bartender
The Pit.
05.2024 - Current
Bartender
Kleins Restaurant and fish market
02.2018 - 03.2020
Supervisor of Tolls
The New Jersey Turnpike Authority
12.2005 - 12.2023
Bartender/Food Service Worker
The Grist Mill
03.1997 - 09.2001
Bartending Certificate (completion of Course) - Bartending
Bartending School
High School Diploma -
Shore Regional High School
Some College (No Degree) - Physical Education
William Paterson University of New Jersey
Some College (No Degree) - Physical Education
Brookdale Community College