Kasey K Jordan

• Planned, executed, and operationalized virtual educational programs, ensuring alignment with business priorities and organizational goals.

Reviewed deliverables for accuracy, quality, and effectiveness, maintaining high standards for educational content.

• Developed and designed customized learning programs and training experiences tailored to the specific needs of diverse audiences, fostering professional growth and skill development.

• Led or participated in cross-functional learning project teams, collaborating with business stakeholders, subject matter experts (SMEs), and peers to build strong partnerships, and achieve program success.

• Applied critical thinking and data analysis to identify challenges, research potential solutions, and provide actionable recommendations to enhance learning outcomes.

• Demonstrated project and program management expertise by organizing tasks, managing multiple projects simultaneously, and ensuring all initiatives stayed on track and within deadlines.

• Applied adult learning principles and instructional design strategies to create engaging and effective learning experiences, fostering the continuous development of organizational talent.

• Introduced initiatives to enhance program engagement using outreach, member incentives, and referral campaigns. Developed wellness programs that boosted employee engagement by 15% compared to the previous year, leading to a more motivated and productive workplace.
• Managed and supervised the budgeting and financial planning procedures for the organization's health promotion program, overseeing a budget of $150,000 to ensure effective allocation of resources and program success.
• Provided consultation and guidance to management and healthcare professionals regarding employee performance, behavioral concerns, and sensitive issues.
• Coordinated with vendors to ensure that the organization had access to appropriate resources for its wellness programs.
• Adhered to HIPAA industry standards in handling sensitive data, ensuring the confidentiality and security of employee health records and benefits information through effective management practices.
• Led engaging lectures, training seminars, and discussion groups in order to enhance learning experiences.
• Collaborated with employees and supervisors to address work challenges, and assessed employee advancements for long-term recovery strategies.
• Maintained personal records of over 1400 participants in the organization's wellness programs.

• Facilitated effective training initiatives for the Arkansas Opioid Recovery Partnership Naloxone Hero Program.
• Efficiently delivered information via speeches to a wide range of audiences, including government officials, policymakers, community leaders, and advocacy groups, professionally.
• Supported individuals diagnosed with addictive disease disorders develop their abilities, discover new talents, and enhance their self-worth.
• Provided support to clients facing various personal challenges, including dual diagnoses, bereavement, mental health issues (such as depression and anxiety), substance dependence, trauma-related events, and relational conflicts.
• Assisted in implementing Narcan substance abuse prevention programs targeting specific communities and universities in the local area.
• Created and nurtured a therapeutic atmosphere in recovery groups to promote open dialogue.
• Engaged in collaborative discussions with clinical team members to review cases and create treatment plans.
• Demonstrated effective questioning techniques to uncover insights, and provided expert guidance for diverse circumstances.
• Coordinated successful student organization events and activities.
• Evaluated departmental needs, and delegated tasks to optimize production.

• Produced and posted 100 videos per month on social media, generating over 1,400 daily impressions, and significantly boosting brand visibility.

• Curated and managed a diverse inventory of over 500 SKUs, ensuring a high-quality product selection for customers.

Utilized cost-benefit analysis to optimize shipping processes and relationships with distributors, reducing operational costs.

• Consistently achieved monthly sales targets, driving business growth, and profitability.

• Maintained a 99% positive feedback rating, with product returns consistently under 3%, reflecting high customer satisfaction and quality control.

• Developed and executed viral marketing campaigns, boosting sales, and customer engagement.

• Managed and responded to over 800 direct customer inquiries, incorporating feedback to enhance service and product offerings.

Enhanced the shopping experience by providing personalized product recommendations, resulting in increased conversions and revenue.

• Negotiated favorable pricing with vendors for apparel and accessories, minimizing costs while maintaining product quality.

• Enhanced student college recruitment by 30% by engaging with local communities and focusing on underrepresented students within designated areas.
• Maintained accurate and exhaustive student records in adherence to legal requirements, district policies, and administrative regulations.
• Coordinated various on-campus events, including career fairs, job expositions, and networking opportunities.
• Established a strong rapport with applicants, leading to an average client satisfaction rate of 98%.
• Delivered professional development workshops on educational and career planning to varied groups.
• Guided individuals facing personal, social, or behavioral challenges that impact their educational or vocational circumstances.
• Utilized data-driven insights to develop effective strategies for advertising campaigns, resulting in a significant 35% increase in engagement.
• Achieved utilization goals of 100% for both myself and my entire team, leading to increased efficiencies and an improved bottom line.
• Referred students to degree programs aligned with their interests, aptitudes, and educational assessments.
• Guided and supported new hires during their transition into the organization.
• Updated knowledge on industry trends impacting college recruitment efforts.

• Contributed to the well-being of students by actively supervising their activities during lunch hours as a voluntary lunch/recess monitor.
• Developed partnerships with relevant organizations to garner support and increase awareness of pressing matters.
• Facilitated enjoyable and educational excursions to cultural sites, nature reserves, and other nearby venues.
• Collaborated with teachers to develop strategies for involving parents in student learning.
• Assisted in enhancing children's reading proficiency by engaging in book reading and active listening during tutoring sessions.

• Managed day-to-day operations, providing administrative support to ensure a seamless business function..

• Coordinated the owner’s schedule, appointments, and meetings to optimize time management.

•Handled client communications, fostering strong relationships to maintain high customer satisfaction.

• Managed financial tasks, including payroll, invoicing, and expense tracking, supporting budgeting efforts.

• Oversaw procurement, equipment maintenance, and logistics to ensure operational efficiency.

• Assisted with route planning and transportation scheduling for timely deliveries.

• Streamlined office processes, improving document organization and operational workflows.

• Developed marketing materials and contributed to business growth strategies.•

• Identified visitor requirements, directing them to suitable personnel.
• Managed a high volume of incoming calls on a daily basis, demonstrating exceptional professionalism and efficiency in gathering information and understanding customer requirements.
• Manged quality control efforts for documentation of 200 clients.
• Professionally greeted visitors, responded to inquiries, and directed them appropriately.
• Ensured professional appearance of workspace and waiting area.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Coordinated travel arrangements, including flights and hotels, for attorneys who were attending conferences and meetings.
• Scanned and digitized hardcopy documents into electronic format, and stored them securely in the network drive.