Kasha Ennis

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Maintain cleanliness of store by conducting janitorial duties to provide a safe and clean environment for customers and staff to work in.

• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Provided exceptional customer service to all guests and escalated concerns where needed.
• Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
• Welcomed guests to events, checked invitations, and oversaw proper seating.
• Helped organize and manage successful events with attendance of over 100 people.

• Served food according to temperature, safety and presentation guidelines.
• Followed all proper handling procedures for prepared foods, ingredients and leftovers.
• Prepared ingredients and recipe components ahead of time.
• Provided exemplary service to students, staff and visitors.
• Restocked condiments, beverages and utensils per expected use levels.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

• Washed cars and trucks daily for car rental facility.
• Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
• Applied wax to vehicle exteriors and buffed to brilliant shine.
• Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
• Wiped down and polished interior and exterior surfaces.
• Inspected vehicles and equipment for visible damage.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Developed strong rapport with customers and created positive impression of business.

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• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Taught children to organize toys, wash hands, and share by leading by example.
• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset providing emotional support and stability.
• Monitored children's play activities to verify safety.
• Established and maintained safe play environment for children.
• Taught children basic life skills, manners and personal hygiene.
• Organized and cleaned home after activities by picking up toys and straightening up play room.