KaShala Riley
Pensacola,FL
Summary
Dynamic beauty professional with a proven track record , excelling in customer service and driving sales. Proficient at maintaining hygiene standards and managing client relationships, I leverage strong communication skills and efficient time management to enhance client satisfaction and retention. Passionate about delivering personalized beauty experiences.
Overview
2027
2027
years of professional experience
Work History
Waxing Specialist/Guest Services
European Wax Center
- Delivered exceptional customer service by assessing client needs and recommending appropriate waxing services.
- Ensured a clean and sanitized environment, adhering to health and safety protocols for client protection.
- Executed precise waxing techniques using high-quality products, enhancing client satisfaction and retention.
- Maintained accurate client records, tracking preferences and service history for personalized experiences.
Independent Cosmetologist
Kajari Beauty Co.
Daphne, AL
01.2020 - Current
- Provided personalized skincare consultations to assess client needs and recommend suitable treatments.
- Managed appointment scheduling, optimizing daily workflows for efficiency and client satisfaction.
- Maintained hygiene standards by sanitizing tools and workstations for safety compliance.
- Developed expertise in trending beauty products, enhancing service offerings and customer recommendations.
Beauty Business Manager
Dillards Department Store
Daphne, AL
02.2025 - 02.2026
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Collaborated with department heads to implement promotional strategies that increased foot traffic.
Server
Nouveau Bar and Grill
Decatur, GA
01.2022 - 06.2023
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed table assignments and ensured timely service delivery during peak hours.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Trained new team members on menu items, service standards, and operational procedures.
Education
Cosmetology License -
Remington College
Mobile, ALSkills
Strong customer service
Professional communication
Discretion and confidentiality
Proper sanitation practices
Efficient time management
Sales and upselling
Timeline
Beauty Business Manager
Dillards Department Store
02.2025 - 02.2026
Server
Nouveau Bar and Grill
01.2022 - 06.2023
Independent Cosmetologist
Kajari Beauty Co.
01.2020 - Current
Waxing Specialist/Guest Services
European Wax Center
Cosmetology License -
Remington College