Kashan Hughes
Atlanta ,GA
Summary
Dynamic VIP Bottle Server/ waitress excelling in upselling and creating memorable experiences for high-end clientele. Skilled in persuasive communication and adept at handling complaints discreetly, I foster loyalty through personalized service and strong rapport, ensuring guests enjoy me an exceptional atmosphere and seamless bottle service.
Overview
6
6
years of professional experience
Work History
VIP Bottle Server
Tiger Tiger
07.2024 - 10.2025
- Delivered exceptional service to VIP guests, ensuring a memorable experience through personalized attention.
- Coordinated bottle service logistics, maintaining efficient workflow during high-demand events.
- Trained incoming servers
- Collaborated with kitchen and bar staff to ensure accurate order
- Developed strong relationships with repeat customers, enhancing loyalty and brand reputation.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
Server Assistant
Elite Hookah Lounge
03.2023 - 08.2024
- Maintained cleanliness and organization of work space areas to enhance guest experience.
- restocking supplies and assisting with menu items as needed.
- Collaborated with kitchen staff to communicate special requests and dietary needs effectively.
- Promoting products
- upselling
- Booking tables
- Guest retention
- Liquor knowledge
- Providing customers with a memorable experience
- Trained new team members on procedures and best practices for efficient service delivery.
Waitress
The Marquee
02.2020 - 08.2022
- Provided excellent customer service by promptly taking and delivering orders.
- Learned menu offerings and daily specials to assist customers effectively.
- Upselling bottles
- Guest retention
- Promoting venue
- Serve large parties in high volume atmosphere
- Maintain fast pace work ethic
- Maintain a sharp and professional attitude at all times
Education
BBA - Business Administration
Harris Stowe
05.2023
Skills
Persuasive communication and product knowledge
Timeline
VIP Bottle Server
Tiger Tiger
07.2024 - 10.2025
Server Assistant
Elite Hookah Lounge
03.2023 - 08.2024
Waitress
The Marquee
02.2020 - 08.2022
BBA - Business Administration
Harris Stowe