Kashan Hughes
Atlanta ,GA
Summary
Dynamic VIP Bottle Server/ waitress excelling in upselling and creating memorable experiences for high-end clientele. Skilled in persuasive communication and adept at handling complaints discreetly, I foster loyalty through personalized service and strong rapport, ensuring guests enjoy me an exceptional atmosphere and seamless bottle service.
Overview
6
6
years of professional experience
Work History
VIP Bottle Server
Tiger Tiger
Marietta GA
07.2024 - 10.2025
- Delivered exceptional service to VIP guests, ensuring a memorable experience through personalized attention.
- Coordinated bottle service logistics, maintaining efficient workflow during high-demand events.
- Trained incoming servers
- Collaborated with kitchen and bar staff to ensure accurate order
- Developed strong relationships with repeat customers, enhancing loyalty and brand reputation.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
Server Assistant
Elite Hookah Lounge
Atlanta GA
03.2023 - 08.2024
- Maintained cleanliness and organization of work space areas to enhance guest experience.
- restocking supplies and assisting with menu items as needed.
- Collaborated with kitchen staff to communicate special requests and dietary needs effectively.
- Promoting products
- upselling
- Booking tables
- Guest retention
- Liquor knowledge
- Providing customers with a memorable experience
- Trained new team members on procedures and best practices for efficient service delivery.
Waitress
The Marquee
St Louis, MO
02.2020 - 08.2022
- Provided excellent customer service by promptly taking and delivering orders.
- Learned menu offerings and daily specials to assist customers effectively.
- Upselling bottles
- Guest retention
- Promoting venue
- Serve large parties in high volume atmosphere
- Maintain fast pace work ethic
- Maintain a sharp and professional attitude at all times
Education
BBA - Business Administration
Harris Stowe
05.2023
Skills
Persuasive communication and product knowledge
Upselling bottles
Understanding pricing, promotions, and packages
Knowledge of liquor brands, champagne, and cocktails
Understanding bottle presentations and service etiquette
Friendly, confident, and professional demeanor
Ability to build rapport with high-end clientele
Handling complaints calmly and discreetly
Creating a VIP experience for guests
Timeline
VIP Bottle Server
Tiger Tiger
07.2024 - 10.2025
Server Assistant
Elite Hookah Lounge
03.2023 - 08.2024
Waitress
The Marquee
02.2020 - 08.2022
BBA - Business Administration
Harris Stowe