Summary
Overview
Work History
Education
Skills
Timeline
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Kashaun Terry

Dacula,GA

Summary

Results-driven sales professional with a demonstrated ability to consistently drive revenue growth and expand market share. Proven track record of exceeding targets and building strong client relationships. Detail-oriented customer service professional with 5 years of experience in effectively handling customer inquiries and resolving issues. Known for delivering friendly and efficient service to customers as an experienced customer service representative.

Overview

1
1
year of professional experience

Work History

Assistant Store Manager

Palmetto Moon
08.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Flooring Sales Associate

The Home Depot
02.2024 - Current
  • Cleaned department and showroom with neat and orderly displays.
  • Maintained knowledge of products to educate customer's on available appliance options and model variations.
  • Coordinated schedules with customer's for appliance deliveries, and installations.
  • Greeted customer's entering appliance showroom proactively and courteously.
  • Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
  • Discussed customer needs to understand preferences and proceeded to narrow
  • Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
  • Approached customer's and asked open-ended questions to better understand buying needs and budgets.Achieved top sales volume in department projected sales to date was $288,000 I exceeded that goal currently with $530,000 in sales.

Education

College Graduate - undefined

Full Sail University
11.2021

High School Graduate - undefined

Westlake High School
05.2019

Skills

  • Communication
  • Problem-solving
  • Active listening
  • Empathy
  • Time management
  • Teamwork
  • Adaptability
  • Patience
  • Attention to detail
  • Conflict resolution
  • Customer service
  • Multitasking
  • Technical troubleshooting
  • Reach Truck
  • Forklift
  • Electric pallet jack
  • Order picker
  • Food quality assurance
  • Sales associate
  • Management

Timeline

Assistant Store Manager

Palmetto Moon
08.2024 - Current

Flooring Sales Associate

The Home Depot
02.2024 - Current

College Graduate - undefined

Full Sail University

High School Graduate - undefined

Westlake High School

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Kashaun Terry