Jennifer Patterson
Bradley,ILL
Summary
Diligent with comprehensive background in property restoration. Known for effectively managing restoration projects, ensuring quality and timely completion. Demonstrated expertise in damage assessment and repair techniques, with proven skills in team coordination and client communication.
Overview
34
34
years of professional experience
Work History
Assistant Store Manager
Serv-U-Success
Bradley, IL
08.2025 - 12.2025
- Trained and mentored new team members on company policies and best practices.
- Stocked shelves, conditioned groceries, did task for different companies
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Reported issues to higher management with great detail.
Field Restoration Specialist
Ameripro Roofing
Mokena, IL
04.2017 - 06.2025
Assist homeowners in restoring home exteriors. Offer excellent customer service. Stay organized and available for all questions at anytime they call. I also am a company trainer
Clinique Counter Manager
Carson Pirie Scott & Co
Bradley, IL
01.2007 - 04.2017
Interview applicants, educate and train. Stock counter, inventory, make goals for employees and make schedules.
Retail Store Manager
Cracker Barrel
Caseyville, IL
04.2003 - 12.2006
Interview candidates, educate and train, inventory, stocking, visual presentation and floor moves, set goals for team, make schedule for about 30 employees
Store Manager
Fashion Bug
Collinsville, IL
06.1992 - 04.2003
Interview candidates, train and educate, set goals, visual presentation, inventory, stocking and shipments, and make schedules. This was a 100000 square foot store which was also the regional
Office in the back room.
Education
Graduate Certificate -
O’Fallon High School
O'Fallon, ILAssociate Degree In Retail Business Management - Retail Management
Hickey College
MOSkills
Fire damage restoration
Water damage restoration
Structural drying techniques
Team leadership
Professionalism and ethics
Communication
Insurance claim handling
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Organizational skills
Active listening
Decision-making
Relationship building
Team building
Self motivation
Conflict resolution
Goal setting
Professionalism
Public speaking
Written communication
Restoration planning
Timeline
Assistant Store Manager
Serv-U-Success
08.2025 - 12.2025
Field Restoration Specialist
Ameripro Roofing
04.2017 - 06.2025
Clinique Counter Manager
Carson Pirie Scott & Co
01.2007 - 04.2017
Retail Store Manager
Cracker Barrel
04.2003 - 12.2006
Store Manager
Fashion Bug
06.1992 - 04.2003
Graduate Certificate -
O’Fallon High School
Associate Degree In Retail Business Management - Retail Management
Hickey College