Ka'Shaun Alleyne
New York
Summary
Energetic team member experienced in guest engagement and operational excellence. Consistently contributed to enhanced customer experiences and performance improvements through effective communication and adherence to cleaning standards.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
The Meatball Shop
10.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to coordinate timely food delivery and special requests.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Team Member
Taco Bell
07.2021 - 05.2023
- Delivered exceptional customer service in fast-paced environment.
- Managed inventory by restocking supplies and minimizing waste.
- Assisted in training new employees on operational procedures and safety protocols.
- Worked different stations to provide optimal coverage
- Handled food preparation tasks, complying to safety standards and quality guidelines.
Youth Counselor & Community Navigator Assistant
Educational Alliance
07.2022 - 08.2022
- Monitored group workshops, enhancing communication and teamwork skills among participants.
- Implemented conflict resolution strategies, promoting a positive community environment.
- Organized community events, engaging families and community resources in youth programs.
- Helped youth develop and achieve personal goals with close support.
Education
High School Diploma -
Achievement First Brooklyn High School
Brooklyn, NY06.2023
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Operational standards
- Performance improvement
- Guest engagement
Timeline
Restaurant Team Member
The Meatball Shop
10.2023 - Current
Youth Counselor & Community Navigator Assistant
Educational Alliance
07.2022 - 08.2022
Team Member
Taco Bell
07.2021 - 05.2023
High School Diploma -
Achievement First Brooklyn High School