Summary
Overview
Work History
Education
Skills
Timeline
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Kashawna Brown

Columbus

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in team management and conflict resolution. Proven ability to enhance workflow efficiency and maintain safety standards. Proficient in Microsoft, Excel and committed to delivering exceptional customer service while ensuring a clean and organized work environment. I possess versatile skills in project management, problem-solving, and collaboration. Bringing fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

6
6
years of professional experience

Work History

Security Officer

Securitas Security Services USA
11.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Warehouse Lead

Amazon
05.2022 - 10.2024
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Maintained clean, orderly work environment free of hazards.

Warehouse Worker

Fed Ex Ground
02.2021 - 05.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Warehouse Worker

JCPenney Logistics Center
04.2019 - 12.2019
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Education

East High School
Columbus, OH
05.2019

Skills

  • Relationship management
  • Conflict resolution
  • Document organization
  • Microsoft Excel proficiency
  • Customer service excellence
  • First aid and CPR certification
  • Heavy lifting
  • Cleaning and organizing
  • Attention to detail
  • Pallet jack handling
  • Data entry

Timeline

Security Officer

Securitas Security Services USA
11.2024 - Current

Warehouse Lead

Amazon
05.2022 - 10.2024

Warehouse Worker

Fed Ex Ground
02.2021 - 05.2022

Warehouse Worker

JCPenney Logistics Center
04.2019 - 12.2019

East High School