Skilled Esthetician focusing on maximizing success through effective use of all things within the Esthetician world. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Diagnostics Specialist
Novuskin Medical Spa
Las Vegas, NV
11.2019 - 03.2020
Attended training programs to deepen professional skillset.
Followed all company policies and procedures to deliver quality work.
Promoted new skincare memberships technology to amplify sales.
Interpreted clients' needs and introduced services to fit specific requirements.
Listened and responded to customer requests and forwarded necessary information to VIP Skincare Technicians.
Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all skincare technology was available.
Maintained area where all skincare diagnostics were taken by performing light repair work as well as cleaning counters, equipment and floors.
Wax Specialist
European Wax Center
Henderson, NV
10.2017 - 11.2019
Maintained clean and sanitary workspace.
Waxed multiple clients various bodies using hard waxes.
Increased salon revenue through upselling at-home products and providing excellent care.
Advised clients on proper home-care regimens.
Scheduled multiple return clients and handled walk in customers daily.
Informed guests of appropriate products available to increase retail sales.
Performed consultations for patients before scheduling treatments.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Resolved customer complaints and facilitated conflict resolutions.
Developed and maintained courteous and effective working relationships.