Kashia Green
Coraopolis,PA
Summary
Customer-oriented sales professional with several years of experience building relationships. Driven and motivated with a desire to work closely with both customers and coworkers. Proficient at proofreading with excellent customer service skills.
Overview
6
6
years of professional experience
Work History
Receptionist, Activities, Medical Records
East End Health & Rehab Center
Pittsburgh, PA
08.2024 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Reviewed patient charts for accuracy and completeness.
- Entered data into electronic health record systems.
Housekeeper
Tapestry Senior Living
Coraopolis, PA
06.2024 - 08.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Scrubbed kitchen appliances, countertops and fixtures.
Area Supervisor
Ross Dress for Less
Pittsburgh, PA
03.2024 - 06.2024
- Developed and maintained a positive working environment for all staff members.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Monitored employee performance, providing feedback and coaching as needed.
Key Holder Supervisor
Dollar General Market
Lafayette, LA
03.2020 - 05.2024
- Monitored store performance and identified areas for improvement.
- Maintained a safe and secure environment within the store.
- Developed strategies to increase customer loyalty and retention.
Cashier
Walmart
Coraopolis, PA
12.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Housekeeping and Laundry Attendant
Capitol House Nursing & Rehab Center
Baton Rouge, LA
11.2022 - 01.2023
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Greeted guests upon arrival to provide them with a pleasant welcome experience.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Inspected linen for tears or stains and treated them accordingly.
- Operated washing machines, dryers, extractors, and other laundry equipment.
Work From Home Agent
InfoCision
Abbeville, LA
05.2022 - 07.2022
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Answered incoming calls in a timely manner and provided accurate information on products and services.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
Work From Home Agent
Alorica
Lafayette, LA
11.2021 - 02.2022
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Answered incoming calls in a timely manner and provided accurate information on products and services.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
Sandwhich Artist
SUBWAY®Restaurants
Lafayette, LA
04.2021 - 08.2021
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
Sales Consultant
Office Depot Inc
Chandler, AZ
11.2020 - 02.2021
- Identified areas of improvement within existing processes and procedures.
- Provided detailed product information to customers, including features, prices, and availability.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Ice Cream
Water Plus Juice Factory
Chandler, AZ
08.2018 - 09.2019
- Developed recipes for new flavors of ice cream, sorbet and gelato.
- Maintained accurate records of ingredients used in the production process.
- Monitored temperatures to ensure optimal freezing conditions during production.
- Assisted with packaging of finished products for sale.
- Stock bags of ice
Education
Certificate - Medical Insurance Billing
Academy of Acadiana
New Iberia, LA03-2018
High School Diploma -
Desert Vista High School
Phoenix, AZ05-2015
Some College (No Degree) - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Office Management
- Data Entry
- File Management
- Cash Register Operation
- Payment Collection
- Customer Service
References
References available upon request.
Timeline
Receptionist, Activities, Medical Records
East End Health & Rehab Center
08.2024 - Current
Housekeeper
Tapestry Senior Living
06.2024 - 08.2024
Area Supervisor
Ross Dress for Less
03.2024 - 06.2024
Cashier
Walmart
12.2023 - 02.2024
Housekeeping and Laundry Attendant
Capitol House Nursing & Rehab Center
11.2022 - 01.2023
Work From Home Agent
InfoCision
05.2022 - 07.2022
Work From Home Agent
Alorica
11.2021 - 02.2022
Sandwhich Artist
SUBWAY®Restaurants
04.2021 - 08.2021
Sales Consultant
Office Depot Inc
11.2020 - 02.2021
Key Holder Supervisor
Dollar General Market
03.2020 - 05.2024
Ice Cream
Water Plus Juice Factory
08.2018 - 09.2019
Certificate - Medical Insurance Billing
Academy of Acadiana
High School Diploma -
Desert Vista High School
Some College (No Degree) - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Similar Profiles
Makayla DorsettMakayla Dorsett
Cna at East End Health and RehabCna at East End Health and Rehab
Stephen BovinoStephen Bovino
Director of Marketing and Admissions at East End Health and RehabDirector of Marketing and Admissions at East End Health and Rehab
Claudette JonesClaudette Jones
Lead Certified Nursing Assistant at East Orlando Health And Rehab CenterLead Certified Nursing Assistant at East Orlando Health And Rehab Center