Kashia Hickey
Summary
Ambitious and highly efficient worker eager to take on a new challenge where I can utilize my organizational, customer service, and time management skills to help better the business. Specifically looking for full-time job.
Overview
7
7
years of professional experience
Work History
Office Assistant
Lynden Sheet Metal Inc
10.2022 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous support.
Veterinary Receptionist (CSR)
Kulshan Veterinary Hospital
10.2021 - 10.2022
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Managed multi-line phone system and pleasantly greeted patients.
MRI/CT Support Person
Mt. Baker Imaging
04.2021 - 10.2021
- My role at Mt Baker Imaging consisted of many different hats within the support role my main duty was to schedule patients for both MRI's and CT exams this consists of taking many phones calls at a time and paying extreme attention to every detail involved.
- This position has showed me the important of being flexible with my schedule to accommodate the workplace environment and how important it is to show compassion for patients.
- Enhanced team efficiency by streamlining processes for handling client inquiries and concerns.
Occupational Medicine Coordinator
Care Medical Group
12.2019 - 04.2021
- After working at the front desk for over a year I was offered a promotion to run our Occupational Medicine department in this role I would coordinated with over 200 companies to schedule and result out physicals and drug screens for employment.
- These duties have led me to develop substantial time management and organization skills as well as leadership skills.
- Identified issues, analyzed information and provided solutions to problems
- Resolved problems, improved operations and provided exceptional service
Receptionist
Care Medical Group
07.2018 - 12.2019
- My duties in this position included checking in patients, answering phone calls, handling patients records, verifying insurances, as well as taking payments.
- Care Medical Group is a very fast paced urgent care facility that consists of many different departments such as occupational medicine, primary care, and physical therapy.
- My rule as a receptionist was to check in patients in all departments resulting in teaching me how to work as efficient as possible while also creating a warm friendly environment with our patients.
- Confirmed appointments, communicated with clients and updated client records.
Store Clerk
CHS Northwest Nooksack Farm Store
08.2017 - 07.2018
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- I was responsible for counting the money and closing up the store for the night.
- This job requires you to learn new abbreviation and the computer system as well as what the inventory is very quickly which had become very simple to me within a couple weeks due to my quick and eager learning attitude.
Store Clerk
Second Shot Sports
09.2016 - 07.2018
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Education
Associate of Science -
Whatcom Community College
Bellingham, WA2018
High School Diploma -
Nooksack Valley High School
Everson, WA06.2016
Skills
® Customer Service skills
® Calm Under Pressure
® Detail Oriented
® Self-Motivated
® Eager learner
® Efficient
Timeline
Office Assistant
Lynden Sheet Metal Inc
10.2022 - Current
Veterinary Receptionist (CSR)
Kulshan Veterinary Hospital
10.2021 - 10.2022
MRI/CT Support Person
Mt. Baker Imaging
04.2021 - 10.2021
Occupational Medicine Coordinator
Care Medical Group
12.2019 - 04.2021
Receptionist
Care Medical Group
07.2018 - 12.2019
Store Clerk
CHS Northwest Nooksack Farm Store
08.2017 - 07.2018
Store Clerk
Second Shot Sports
09.2016 - 07.2018
Associate of Science -
Whatcom Community College
High School Diploma -
Nooksack Valley High School
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