Summary
Overview
Work History
Education
Skills
Accomplishments
CAREER HIGHLIGHTS
CORE COMPETENCIES
Languages
Timeline
Generic
Kashif Ishaq

Kashif Ishaq

Richardson,TX

Summary

Accomplished Healthcare Revenue Cycle Management (RCM) Executive with over 19 years of progressive leadership experience in U.S. medical billing, healthcare operations, insurance collections, denial management, accounts receivable recovery, and healthcare business process outsourcing. Demonstrated success in building and leading high-performing medical billing organizations, optimizing revenue cycle performance, implementing operational efficiencies, and delivering comprehensive billing solutions for healthcare providers across the United States.

With more than nineteen years of specialized experience in healthcare revenue cycle management, medical billing operations, and healthcare business leadership, I possess the expertise necessary to establish, manage, and expand healthcare administrative services supporting medical providers throughout the United States. My experience spans operational leadership, workforce management, client relations, healthcare compliance, and advanced revenue cycle management solutions, positioning me to contribute significantly to the continued growth and success of MD Billing Pro Services LLC.

Overview

20
20
years of professional experience

Work History

Founder & Chief Executive Officer

MD Billing Pro Services LLC
United States
01.2026 - Current
  • Founded and currently lead MD Billing Pro Services LLC, a healthcare revenue cycle management company providing medical billing and administrative support services to healthcare providers across the United States.
  • Key Responsibilities:
  • Direct all business operations, strategic planning, client acquisition, compliance initiatives, and organizational growth activities.
  • Oversee end-to-end medical billing operations including eligibility verification, charge entry, claims submission, payment posting, denial management, appeals processing, and accounts receivable recovery.
  • Manage active healthcare provider accounts while coordinating implementation of additional provider clients.
  • Supervise and support U.S.-based operational staff to ensure service quality and client satisfaction.
  • Develop operational workflows, quality assurance programs, and performance monitoring systems.
  • Establish business partnerships and implement growth initiatives designed to expand healthcare service offerings throughout the United States.

Director of Operations – Medical Billing

The Services Group
Pakistan
02.2020 - 05.2026
  • Directed large-scale medical billing operations supporting healthcare providers and physician practices throughout the United States.
  • Led operational planning, workforce management, quality assurance, reporting, client service delivery, and performance management initiatives.
  • Collaborated with executive leadership to implement operational strategies and organizational objectives.
  • Managed cross-functional teams responsible for claims processing, insurance follow-up, payment posting, denial resolution, and accounts receivable recovery.
  • Designed and implemented process improvement initiatives that enhanced operational efficiency and service quality.
  • Oversaw employee development, training programs, performance management, and leadership development initiatives.

Manager – Medical Billing

The Services Group
Pakistan
10.2012 - 02.2020
  • Managed daily medical billing operations for multiple U.S.-based healthcare clients.
  • Supervised billing specialists and team leaders responsible for revenue cycle management functions.
  • Oversaw claims submission, reimbursement tracking, denial management, payment posting, and insurance collections.
  • Prepared operational reports, client performance summaries, and management dashboards.
  • Developed and delivered training programs for new and existing team members.

Operations Manager – Medical Billing Services

Pulse Tech
02.2013 - 08.2013
  • Managed operational workflows and service delivery activities for healthcare billing projects.
  • Led performance monitoring initiatives and operational reporting functions.
  • Supported project implementation and continuous improvement activities.

Senior Team Lead – Medical Billing

Kabot International (Pvt.) Ltd.
06.2008 - 04.2012
  • Supervised medical billing operations supporting U.S.-based healthcare providers.
  • Established training programs and operational procedures for billing teams.
  • Managed insurance collections, reimbursement follow-up, reporting, and client communications.
  • Coordinated service delivery between offshore operational teams and healthcare clients.

Medical Billing Specialist

CureMD
09.2006 - 05.2008
  • Performed medical billing, claims processing, denial management, payment posting, and insurance follow-up functions.
  • Supported multi-specialty physician practices through comprehensive revenue cycle management services.
  • Conducted accounts receivable analysis and reimbursement recovery activities.
  • Participated in process improvement initiatives and staff training programs.

Education

Bachelor of Science (BS) - Computer Science

Allama Iqbal Open University
Pakistan

Skills

  • Athenahealth
  • AdvancedMD
  • CureMD
  • Kareo/Tebra
  • NextGen
  • EClinicalWorks
  • Office Ally
  • Availity
  • DrChrono
  • Practice Management Systems
  • Electronic Medical Records (EMR)
  • Electronic Health Records (EHR)
  • HIPAA Compliance
  • Medicare Billing & Regulations
  • Medicaid Billing & Regulations
  • Commercial Insurance Billing
  • Revenue Cycle Management
  • Electronic Data Interchange (EDI)
  • ANSI X12 Transactions
  • 837 Claims Processing
  • 835 Remittance Processing
  • 270/271 Eligibility Verification
  • 278 Authorization Transactions
  • Insurance Collections
  • Denial Resolution & Appeals
  • Healthcare Compliance Standards

Accomplishments

Signature Achievement Business Growth & Organizational Development
  • Joined The Services Group Medical Billing Division as the first employee and contributed significantly to its expansion from a startup operation into a healthcare outsourcing organization employing more than 400 professionals at the time of departure.
  • Played a key leadership role in operational planning, workforce development, client onboarding, process implementation, quality assurance, and organizational growth initiatives.
  • Established operational frameworks, training programs, performance management systems, and service delivery standards that supported scalable business growth.
  • Recruited, trained, mentored, and managed medical billing professionals across multiple operational functions.
  • Successfully launched MD Billing Pro Services LLC, leveraging nearly two decades of healthcare revenue cycle management expertise to serve healthcare providers across the United States

CAREER HIGHLIGHTS

  • 19+ years of specialized experience in U.S. Healthcare Revenue Cycle Management.
  • Founder & Chief Executive Officer of MD Billing Pro Services LLC.
  • Former Director of Operations overseeing medical billing operations supporting U.S. healthcare providers.
  • Successfully established and launched a U.S.-based healthcare revenue cycle management company.
  • Currently managing active healthcare provider accounts with additional client implementations scheduled for expansion.
  • Extensive expertise in end-to-end Revenue Cycle Management including patient registration, eligibility verification, claims processing, payment posting, denial management, appeals, and accounts receivable recovery.
  • Experienced in multiple Electronic Medical Records (EMR), Electronic Health Records (EHR), and Practice Management Systems.
  • Proven ability to lead teams, streamline operations, improve service quality, and drive organizational growth.

CORE COMPETENCIES

Healthcare Revenue Cycle Management (RCM) | Medical Billing Operations | Healthcare Business Management | Revenue Optimization | Insurance Claims Processing | Accounts Receivable Management | Denial Management & Appeals | Medicare & Medicaid Billing | Commercial Insurance Billing | HIPAA Compliance | Regulatory Compliance | Client Relationship Management | Team Leadership | Operational Strategy | Business Development | Process Improvement | KPI Reporting & Analytics | Project Management | Quality Assurance | Workforce Development

Languages

English

Timeline

Founder & Chief Executive Officer

MD Billing Pro Services LLC
01.2026 - Current

Director of Operations – Medical Billing

The Services Group
02.2020 - 05.2026

Operations Manager – Medical Billing Services

Pulse Tech
02.2013 - 08.2013

Manager – Medical Billing

The Services Group
10.2012 - 02.2020

Senior Team Lead – Medical Billing

Kabot International (Pvt.) Ltd.
06.2008 - 04.2012

Medical Billing Specialist

CureMD
09.2006 - 05.2008

Bachelor of Science (BS) - Computer Science

Allama Iqbal Open University
Kashif Ishaq