Kashima Townsend
Erie,PA
Summary
Compassionate and detail-oriented Patient Care Technician with extensive experience at UPMC Hamot Hospital. Skilled in vital signs monitoring and patient observation, I excel in enhancing patient comfort and well-being. Proven ability to train new staff and advocate for patient needs, ensuring high-quality care and safety in clinical environments.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
UPMC Hamot Hospital
06.2023 - Current
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Supported daily care activities, enhancing patient comfort and well-being.
- Learned and practiced infection control protocols to maintain a safe environment.
- Collaborated with healthcare team to ensure timely and effective patient care delivery.
- Documented patient information accurately in electronic health records systems.
- Contributed to maintaining cleanliness and organization of patient care areas.
- Engaged with patients to provide emotional support and companionship during treatment.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Home Health Aide
Help At Home Health Care
10.2019 - 06.2023
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Monitored patient health by accurately recording vital signs and reporting changes to healthcare professionals.
- Assisted patients with medication management, ensuring adherence to prescribed regimens and safety protocols.
- Developed strong relationships with patients, fostering trust and enhancing their emotional well-being during care.
- Trained new staff on best practices in patient care and safety standards, promoting a collaborative work environment.
- Advocated for patients' needs, coordinating additional services to enhance quality of life and support independence.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Home Health Aide
Bayada Home Health
08.2017 - 10.2019
- Implemented individualized care plans in collaboration with healthcare teams, improving patient outcomes and satisfaction.
- Maintained accurate documentation of patient progress, facilitating effective communication among multidisciplinary teams.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Medical Assistant
Alleghany Health Network
07.2014 - 08.2017
- Assisted in patient triage and intake processes, ensuring efficient workflow in busy clinical environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Managed electronic health records (EHR) accurately, ensuring compliance with HIPAA regulations and improving data retrieval efficiency.
- Coordinated patient scheduling and follow-up appointments, optimizing practice operations and reducing wait times.
- Trained new medical assistants on office procedures and best practices, enhancing team performance and service quality.
Education
Bachelor of Science - Nursing
Gannon Univerisity
Erie, PAAssociate of Science - Surgical Technology
Great Lakes Institute of Technology
Erie, PA07-2026
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- ADL support
- Specimen collection
- Feeding assistance
- Patient positioning
- Emergency response
- Data collection
- Patient education
- Wound care
- End-of-life care
- HIPAA compliance
- Attention to detail
Accomplishments
BLS/CPR certified
Employee of the month October 2023
Timeline
Patient Care Technician
UPMC Hamot Hospital
06.2023 - Current
Home Health Aide
Help At Home Health Care
10.2019 - 06.2023
Home Health Aide
Bayada Home Health
08.2017 - 10.2019
Medical Assistant
Alleghany Health Network
07.2014 - 08.2017
Bachelor of Science - Nursing
Gannon Univerisity
Associate of Science - Surgical Technology
Great Lakes Institute of Technology