KASHIRA BROOKHART

• Managed a $64M property and casualty book of business, achieving year-over-year growth by effectively overseeing agent/broker relationships.
• Collaborate with assigned underwriting team, responsible for the quality and volume of submissions, retention, and profitability.
• Increased agency/broker revenue by implementing effective sales strategies and agent training programs.

• Researched and developed affiliate contracts and negotiated contract terms and commissions for a start-up digital mono-line worker's compensation platform
• Expanded distribution network through identification and onboarding of new partnership opportunities
• Collaborated with marketing to develop strategies that drove a 21% YOY increase in growth among partners, including marketing videos, webinars, and promotions at tradeshows
• Collaborated with Underwriting and Product Owner to transform customer feedback into actionable insights.

Managed a $6M book of business in Southern California Territory by providing insurance services to Pharmacists, Dentists, and other targeted markets;

• Evaluated business operations to identify property and casualty risk exposures, effectively addressing them through recommended coverage solutions for insureds.
• Built strong relationships with insureds to promote trust and loyalty for continuous business growth.

• Reviewed residential property inspection reports with photos for specific underwriting requirements, hazards, and conditions to be used by insurance carriers
• Identified and documented any damages or safety hazards, including housekeeping and maintenance issues.

• Managed the Southern California territory with Direct Written Premium of $134 million, responsible for growth, retention of premium and profitability
• Led a team of business development field representatives , providing regular coaching and training to enhance their skills and performance.
• Created sales tools which included website enhancements and updated brochures.

• Managed the Southern California territory with Direct Written Premium of $134 million, responsible for growth, retention of premium and profitability
• Earned top honors as Western Sales Leader of the Year by developing and executing a new sales approach
• Mentored Farm Sales Managers on best practices for successful sales techniques, resulting in increased new business.

• Revitalized stagnant sales in the territory by implementing various sales strategies, resulting in a $2M increase in premium over a span of five years. Strategies employed included cross-selling and upselling techniques.
• Devised business plan outlining concise and actionable targets and sales goals.
• Assisted in the implementation of Salesforce, training team members on platform utilization.

• Managed a team of 25 to perform risk analysis and selections for new personal lines business
• Established audit and monitoring procedures to ensure adequate review of underwriting files
• Proactively identified areas for process improvement within the department, implementing changes that increased efficiency across the team, reducing Department of Insurance complaints by 15%.
• Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.