Kashmier Robinson
Friendswood,TX
Summary
Dependable and motivated professional with experience in leadership, customer service, employee training, childcare, and front desk operations. Strong communication, multitasking, and problem-solving abilities with a commitment to safety, accuracy, and professionalism. Experienced in managing competing priorities, addressing concerns, and working collaboratively in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Lead Teacher/Lead Front Desk Receptionist
Children’s Lighthouse of Mag Creek
League City, TX
05.2026 - Current
- Supervised classroom activities to foster a productive learning environment., parent communication, and front desk duties while multitasking and adapting to changing priorities
- Supervised and cared for children, ensuring a safe environment and promptly addressing their needs to support their well-being.
- Communicated professionally with parents, visitors, and coworkers to provide updates, answer questions, and address concerns.
- Coordinated front desk operations and daily administrative tasks, enhancing organization and attention to detail for improved office efficiency.
Manager
FUNCITY
Webster
05.2024 - 03.2026
- Supervised daily operations, ensuring smooth workflow and effective task management in fast-paced environment.
- Responded to customer concerns and operational issues, using sound judgment to resolve problems efficiently.
- Communicated expectations and instructions clearly to employees to maintain safe, organized operations.
- Coordinated staff responsibilities, adapting to changing priorities and ensuring accuracy in execution.
Assistant Instructor
The little gym
Friendswood
04.2023 - 11.2023
- Communicated with parents and staff to provide timely information, answer questions, and address concerns, fostering strong relationships.
- Managed front desk operations, delivering exceptional customer service, scheduling activities, and performing administrative tasks efficiently.
- Adjusted strategies to meet changing demands in a dynamic environment. to changing situations while balancing children’s needs with daily operational responsibilities.
Crewmember
Raising Cane's
Friendswood
05.2022 - 08.2023
- Trained and coached new employees on company procedures and operational standards, enhancing their integration and performance.
- Communicated instructions clearly, ensuring team members understood responsibilities, which improved overall task execution.
- Maintained accuracy and efficiency while handling multiple tasks in a fast-paced environment.
- Provided guidance and support to team members, addressing questions and resolving issues to maintain a cohesive work environment.
Sales Associate
Journeys
Texas
03.2022 - 09.2022
- Provided tailored customer service by actively listening to needs and delivering helpful information, enhancing customer satisfaction.
- Handled multiple customer requests efficiently while ensuring accuracy and attention to detail, contributing to positive shopping experiences.
- Worked with team members to fulfill daily responsibilities, supporting seamless store operations and improving overall service delivery.
- Addressed customer concerns professionally and referred issues to management.
Education
Texas Education Agency Certificate of High School Equivalenc
Friendswood, TXSkills
- Child Safety Practices
- Customer service
- Verbal communication
- Conflict Resolution and De-escalation
- Multitasking & Prioritization
- Attention to Detail & Accuracy
- Time Management & Organization
- Following procedures and protocols
- Fast-paced adaptability
- Information management
- Team leadership
- Pressure decision-making
- Critical thinking
- Customer Interaction Techniques
- Professional confidentiality
Certification
- Driver's License
- Food Handler Certification
- First Aid/CPR
Timeline
Lead Teacher/Lead Front Desk Receptionist
Children’s Lighthouse of Mag Creek
05.2026 - Current
Manager
FUNCITY
05.2024 - 03.2026
Assistant Instructor
The little gym
04.2023 - 11.2023
Crewmember
Raising Cane's
05.2022 - 08.2023
Sales Associate
Journeys
03.2022 - 09.2022
Texas Education Agency Certificate of High School Equivalenc