KASHYON JACKSON
New York City
Summary
I’m a Great Team Member with a great personality and a great background to match in shift management and general experience within a team bringing expertise in conflict resolution and team leadership. I Demonstrates a visionary approach to enhancing customer service and operational efficiency, with a proven track record in mentoring staff and optimizing processes. I’m Eager to contribute creative problem-solving skills and a collaborative spirit to drive success in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Little Sun People Inc.
07.2022 - 12.2022
- Fostered a nurturing environment for young learners, implementing creative teaching strategies to enhance cognitive development and social skills
- Designed and executed engaging activities.
- Made scheduled learning periods to enhance classroom performance.
- Partnered with lead teachers to develop individualized learning plans, ensuring each child's unique needs were met effectively
Shift Manager
Shipwrecked LLC
12.2022 - 11.2023
- Fostered team cohesion, mentored new hires, and coordinated cross-functional efforts to streamline service delivery
- Improved staff retention through effective leadership
- Oversaw daily operations while making sure it was running smoothly.
- Was in charge of cash handling on the POS at times and scheduling team members appropriately
- Ensured team was following proper policy and procedures in regards to food handling, serving, and bartending.
Theater Supervisor/Manager
Ipic Theaters
12.2023 - 02.2025
- Lead theater operations, ensuring top-notch customer experiences
- Processed refunds, processed purchase swap, and improved overall business performance
- Handling customer feedback over the phone, in person, and through reviews on NPS in a professional manner
- Ensured cleanliness of the worksite and customers general surrounding in a quickly manner
- Ran food to customers tables and prepared drinks at bar when needed
- Opened and closed Daily operations / MBWA daily theater operations and optimize staff scheduling
- Helped serve by taking customer orders and communicating with kitchen staff/chef and bartenders if necessary
Education
HIGH SCHOOL DIPLOMA - Advanced Regents Diploma
A-Tech High School
New York City01.2022
Skills
- Conflict Resolution
- Team Leadership
- Customer service
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
Certification
NYC Food Handlers
Timeline
Theater Supervisor/Manager
Ipic Theaters
12.2023 - 02.2025
Shift Manager
Shipwrecked LLC
12.2022 - 11.2023
Assistant Teacher
Little Sun People Inc.
07.2022 - 12.2022
HIGH SCHOOL DIPLOMA - Advanced Regents Diploma
A-Tech High School
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