Kasia Navarro
Cathedral City,CA
Summary
Dedicated RN Case manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Looking to advance within the Inpatient Case Management team with Desert Oasis. Within my employment I have shown flexibility and quick immersion amongst the various teams with Desert Regional and Eisenhower Medical Center including all case managers, discharge planners, physicians, and management.
Overview
17
17
years of professional experience
Work History
RN Case Manager
Desert Oasis Healthcare
Palm Springs, CA
06.2025 - Current
- Developed individualized care plans for patients, ensuring comprehensive management of health needs.
- Regularly consults, advises and reevaluates patient status with patient, family, patient representative and other team members as appropriate regarding safety, plan and outcome of care and discharge planning.
- Provides complete, accurate and timely documentation consistent with the plan of care (this may include preparing clinical, progress and scheduling notes and orders as appropriate). Documentation to be completed within the timeframes designated by Medicare requirements and the organization's documentation expectations.
REGISTERED NURSE
Desert Regional Medical Center
Palm Springs, CA
06.2023 - 11.2025
- Obtain all information based on patients' needs and plan of care.
- Manages a case load of 5 patients with the ability to prioritize.
- Facilitates safe discharges ensuring all goals are met while working with interdisciplinary teams.
- Administers medications and verifies against the MAR for accuracy.
- Uses Cerner for complete chart documentation.
Lead Patient Access Representative
Palomar Medical Center
Escondido, CA
12.2016 - 02.2022
- Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
- Applied HIPAA privacy and security regulations while handling patient information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Trained new staff on patient access protocols, fostering a knowledgeable team environment.
PATIENT ACCESS REPRESENTATIVE
Loma Linda University Medical Center: Emergency Room
Murrieta, CA
04.2014 - 12.2016
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Coordinated insurance verification and eligibility checks to streamline patient intake procedures.
RISK MANAGEMENT ASSOCIATE
Riverside Community Hospital
Riverside, CA
09.2013 - 01.2014
- Analyzed risk exposure and developed mitigation strategies for diverse healthcare operations.
- Collaborated with cross-functional teams to enhance compliance with regulatory standards.
PATIENT ADMITTING REPRESENTATIVE
Eisenhower Medical Center
Palm Desert, CA
12.2008 - 09.2013
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Collaborated with clinical and administrative staff to meet patient needs.
Education
Bachelor of Science - Sociology/Health Care Issues Minor
University of California, San Diego
La Jolla, CA05-2005
ADN - undefined
College of The Desert
Palm Desert, CA05.2023
Masters - Health Care Administration
Cal State Bakersfield
Bakersfield, CA06.2008
Skills
- Leadership
- BLS/CPR Certified
- ACLS/PALS Certified
- Multidisciplinary approach
- HIPAA compliance
- Discharge planning
- EMR / EHR
- Cerner, EPIC, NextGen, Microsoft Office
Timeline
RN Case Manager
Desert Oasis Healthcare
06.2025 - Current
REGISTERED NURSE
Desert Regional Medical Center
06.2023 - 11.2025
Lead Patient Access Representative
Palomar Medical Center
12.2016 - 02.2022
PATIENT ACCESS REPRESENTATIVE
Loma Linda University Medical Center: Emergency Room
04.2014 - 12.2016
RISK MANAGEMENT ASSOCIATE
Riverside Community Hospital
09.2013 - 01.2014
PATIENT ADMITTING REPRESENTATIVE
Eisenhower Medical Center
12.2008 - 09.2013
ADN - undefined
College of The Desert
Masters - Health Care Administration
Cal State Bakersfield
Bachelor of Science - Sociology/Health Care Issues Minor
University of California, San Diego