Kasie birkey
eugene,OR
Summary
Dynamic General Manager with a proven track record at 6kscampbell McDonald's, excelling in operations management and leadership. Spearheaded initiatives that drove year-over-year growth and enhanced customer satisfaction. Skilled in P&L management and fostering team collaboration, resulting in improved employee retention and streamlined inventory processes.
Overview
8
8
years of professional experience
Work History
General Manager
6kscampbell Mcdonalds
05.2017 - Current
- Managed budget implementations, employee reviews, training, schedules, and food cost
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Volunteer
Ronald McDonald House
06.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Boosted donations to organization by strategizing and executing fundraising events.
Education
High School Diploma -
Douglas High School
Winston Oregon06-2019
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Time management
- Consistently meet goals
- Customer relations
- Training and development
- Inventory control
- P&L management
- Schedule management
- Troubleshooting expertise
Languages
English
Full Professional
Timeline
Volunteer
Ronald McDonald House
06.2024 - Current
General Manager
6kscampbell Mcdonalds
05.2017 - Current
High School Diploma -
Douglas High School