Summary
Overview
Work History
Skills
Certification
Timeline
Bartender
Kasie Skaggs

Kasie Skaggs

San Antonio

Summary

Bartender/Server with 9 years of experience excelling in customer service and team collaboration, renowned for crafting unique cocktails that elevate guest satisfaction. Proficient in managing bar inventory and optimizing stock levels to minimize waste, while strategically boosting sales through upselling techniques. Committed to creating memorable experiences in a vibrant atmosphere, with a keen focus on detail and adherence to industry standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Dominion Country Club
04.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender / Server

Full Belly Cafe
12.2024 - 04.2025
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Administrative Office Assistant

A & I Roofing, Inc.
01.2023 - 12.2024
  • Managed office operations, streamlined filing systems, and coordinated schedules for A & I Roofing. Improved document retrieval time, enhancing overall efficiency.
  • Facilitated seamless communication between management and clients.
  • Maintained an excellent relationship with all co-workers and owners and they have expressed willingness to provide personal and professional references for me.

Cocktail Server

Sapphire Gentlements Club
01.2018 - 03.2020
  • Delivered exceptional service in fast-paced environment, ensuring customer satisfaction. Manage complex drink orders, maintain cleanliness, and contribute to positive atmosphere.
  • Boost sales through upselling techniques and personalized recommendations. Collaborate with team to streamline service processes and enhance overall guest experience.
  • Maintain accurate cash handling and precise drink preparation. Adhere to strict health and safety protocols, ensuring compliance with industry standards.
  • Consistently exceed sales targets through personalized product recommendations and attentive customer service. Drive repeat business by creating memorable experiences.

Bartender/Server

Downey Brewing Co.
10.2015 - 02.2018
  • Crafted exceptional cocktails and provided top-notch service, enhancing customer satisfaction. Managed bar inventory, ensuring optimal stock levels and minimizing waste.
  • Consistently upsold premium beverages, boosting average check size. Resolved customer concerns swiftly, maintaining high retention rates and positive reviews.
  • Coordinated seamlessly with kitchen staff to ensure timely food service. Trained new hires on bar operations and customer service best practices.
  • Maintained meticulous cleanliness standards, adhering to health and safety regulations. Accurately processed payments and managed cash drawer reconciliations.

Skills

  • Customer Service
  • Team Collaboration
  • Time Management
  • Knowledgeable of POS Systems

Certification

  • National Bartenders School And Staffing of Los Angeles, Hollywood, CA - Learned and memorized hundreds of drinks along with craft mixology, with an emphasis on high volume serving under pressure and minimal time.
  • DEC 2024 - DEC 2026 TABC Certified
  • DEC 2024 - DEC 2026 Food Handlers Certified

Timeline

Bartender

Dominion Country Club
04.2025 - Current

Bartender / Server

Full Belly Cafe
12.2024 - 04.2025

Administrative Office Assistant

A & I Roofing, Inc.
01.2023 - 12.2024

Cocktail Server

Sapphire Gentlements Club
01.2018 - 03.2020

Bartender/Server

Downey Brewing Co.
10.2015 - 02.2018

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Kasie Skaggs