Kasiyah Austin
Newark,NJ
Summary
Skilled professional offering several years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments.
Skilled in managing and operating mail sorting and processing machinery with experience in fast-paced mailroom environments. Strong ability to troubleshoot equipment issues, maintain workflow efficiency, and ensure accuracy of sorted and dispatched mail. Demonstrated success in improving mail processing procedures, leading to enhanced operational productivity.
Overview
2
2
years of professional experience
Work History
Mail Handler Assistant
US Post Office
11.2023 - Current
- Inspected parcels for proper sealing before they were sent out and ensured that all items were securely packaged.
- Operated mail processing equipment and manually sorted mail.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Stored supplies in an organized manner in order to facilitate easy retrieval when needed.
- Sorted incoming mail according to established procedures and distributed it to appropriate departments.
- Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
Brand Ambassador
Ecco Shoes
11.2022 - 12.2023
- Maintained accurate records of transactions using the point-of-sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Recommended, selected, located, and obtained products to meet customer needs.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Counted and balanced cashier drawers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06-2022
Skills
- Postal regulations
- Address verification
- Route planning
- Package handling
- Loading and unloading
- Reliable and punctual
- Payment processing
- Teamwork and collaboration
- Flexible schedule
- Inventory tracking
- Listening skills
- Money handling
- Friendly and outgoing
Timeline
Mail Handler Assistant
US Post Office
11.2023 - Current
Brand Ambassador
Ecco Shoes
11.2022 - 12.2023
High School Diploma -
East Orange Campus High School
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