Miya Gonzaga
Brooklyn,NY
Summary
Proven achiever with a track record at T-Mobile, adept in relationship selling and exceeding sales goals. Skilled in package handling and known for exceptional attention to detail. Consistently leveraged sales strategy development and personable demeanor to expand customer base and surpass targets, marking a history of top performance and team leadership.
Overview
3
3
years of professional experience
Work History
Mail Handler Assistant
UPS Postal Service
01.2023 - Current
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines
- Collaborated closely with postal carriers to ensure smooth handoff of sorted mail for final delivery steps
- Expedited delivery times by promptly distributing mail to the correct departments and personnel.
Sales Representative
T-Mobile
10.2021 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Expanded customer base through cold calling, networking, and relationship building
- Increased sales revenue by identifying and targeting high-potential accounts
- Consistently met or exceeded of quota
- Increased brand awareness, implemented promotional campaigns and used sales tactics
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Thomas Jefferson Highschool
Skills
- Package handling
- Loading and unloading
- Maintaining equipment
- Postal regulations
- Sales strategy development
- Relationship selling
- Exceeds sales goals
- Team Leadership
- Negotiation Tactics
- Attention to detail
- Personable and outgoing
- Multitasking
Timeline
Mail Handler Assistant
UPS Postal Service
01.2023 - Current
Sales Representative
T-Mobile
10.2021 - 01.2023
Thomas Jefferson Highschool
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